

Hotel Description
Nestled in the heart of Kraków’s captivating Old Town, Crystal Suites Chez Helena stands as an oasis of elegance and comfort, offering travelers an unparalleled experience in the historic city. This exquisite hotel, located at ul. Szeroka 14, 31-053 Kraków, Poland, has earned a remarkable Scored 9.3 rating, setting it apart as a premier destination for discerning guests.
As you step through the hotel’s grand entrance, you are immediately enveloped in an atmosphere of refined sophistication and timeless charm. The lobby, with its striking architectural details and plush furnishings, sets the tone for the exceptional hospitality that awaits you throughout your stay.
The hotel’s accommodations are nothing short of exceptional. The Crystal Suites Chez Helena offers a range of meticulously designed rooms and suites, each one a masterful blend of modern comforts and classic elegance. From the moment you cross the threshold, you’ll be captivated by the attention to detail that permeates every corner of your personal sanctuary.
The guest rooms are spacious and inviting, with luxurious bedding, plush carpets, and custom-designed furniture that creates a seamless harmony between form and function. The en-suite bathrooms are equally impressive, featuring high-end fixtures, plush towels, and premium amenities that cater to your every need.
But the hotel’s allure extends well beyond its accommodations. The Crystal Suites Chez Helena boasts a host of premium amenities and services that cater to the discerning tastes of its guests. The in-house restaurant, helmed by renowned chefs, offers a tantalizing culinary experience that showcases the finest local and seasonal ingredients. Indulge in a sumptuous breakfast each morning, or savor a delectable dinner crafted with the utmost care and attention to detail.
For those seeking relaxation and rejuvenation, the hotel’s wellness facilities are a true oasis. Unwind in the tranquil spa, where soothing treatments and therapies are designed to melt away the stresses of the day. The state-of-the-art fitness center, equipped with the latest exercise equipment, allows you to maintain your fitness routine while away from home.
The hotel’s location in the heart of Kraków’s Old Town grants guests unparalleled access to the city’s rich cultural heritage. Stroll through the iconic Main Market Square, admire the stunning architecture of the Wawel Royal Castle, or immerse yourself in the vibrant arts and entertainment scene that the city is renowned for. With the hotel’s concierge service at your disposal, you can effortlessly navigate the best that Kraków has to offer, ensuring an unforgettable experience.
Beyond its exceptional facilities and amenities, the Crystal Suites Chez Helena is renowned for its commitment to exceptional service. The hotel’s dedicated staff, trained in the art of hospitality, are attentive and responsive to your every need, ensuring that your stay is nothing short of exceptional. Whether you’re here for business or leisure, the team at Crystal Suites Chez Helena will go above and beyond to make your visit truly memorable.
In conclusion, the Crystal Suites Chez Helena is a shining example of luxury and elegance in the heart of Kraków’s historic Old Town. With its Scored 9.3 rating, impeccable accommodations, exceptional dining, and unparalleled service, this hotel offers a truly unrivaled experience for discerning travelers seeking the best that the city has to offer. Whether you’re planning a romantic getaway, a family vacation, or a business trip, the Crystal Suites Chez Helena is the perfect destination to indulge in the splendor of Kraków.
Rooms
- Deluxe with Private Patio with 2 × 2 single beds for 2 adults, 1 child
- Deluxe with Courtyard View with single beds, 2 single beds, sofa bed and 1 sofa bed for 3 adults, 1 child
- Family Penthouse with single beds, 2 single beds, sofa bed and 1 sofa bed for 5 adults, 1 child


Reviews
Yehuda from United Kingdom (10/10)
opposite the remu shul and Zoldan restaurant in busy area but inside the flat is very quite you don't hear anything . flat was very clean will go again
Stephen from United Kingdom (10/10)
Spacious, clean everything and more that you need in a great location. Exceptional front desk service with superb restaurant recommendations. Great communication, better than a hotel. Fabulous stay !
Julian from United Kingdom (10/10)
Lovely quiet apartment and soo warm close to trams or walking to city and other sights
Local restaurants and great recommendations from host.
Warm friendly welcome
ThanksMaksym from United States (8/10)
Convenient location.
Plenty of restaurants in the neighborhood.
Small cozy apartment.Jane from United Kingdom (10/10)
Loved our stay, very clean, Anna was the perfect host she couldn’t do enough for us making sure our stay was just perfect
Natalia from Norway (10/10)
great location – the apartment was very cosy
Maksim from Poland (10/10)
The apartment is truly wonderful! This place was once the living sanctuary of a famous fashion icon, adding a unique and charming atmosphere. The flat is very comfortable, located in Krakow’s historic Jewish district.
* Close to the city center
* In the heart of the historic Jewish district
* Very comfortable and spotlessly clean
* Quiet and peaceful environment
* Great dining options nearby with live musicSaija from Finland (8/10)
Nice apartment in a really good location. It had aircon which was well needed!
Joseph from United States (8/10)
Good choices of food. Very convenient location. Great option for this location
Paul from United Kingdom (9/10)
Great location in the heart of the Jewish quarter, restaurants right outside with live music. Most things within easy walking distance. Accommodation was as described, small but good facilities and well equipped. Anna was very good, friendly and helpful, happy to book things for us and recommend places to eat etc.
SURROUNDINGS
What’s nearby:
- Mykwa Wielka: 50 m
- Synagoga Deichesa: 400 m
- Elektrownia Krakowska: 200 m
- Galicia Jewish Museum: 200 m
- Zespół Synagogi Starej: 100 m
- Zespół Zajezdni Tramwajowej: 350 m
- Ethnographic Museum in Kraków: 700 m
- Fabryka Stolarska Steinbergów: 150 m
- Pomnik w 50. Rocznicę Wydarzeń 1936: 700 m
- Zespół Klasztorny Kanoników Laterańskich: 500 m
Restaurants & cafes:
- Restaurant Awiw: 150 m
- Restaurant Max 14: 100 m
- Restaurant Magma Pub & Restauracja: 100 m
Top attractions:
- Cloth Hall: 1.4 km
- Town Hall Tower: 1.5 km
- Main Market Square: 1.4 km
- St. Florian’s Gate: 2 km
- Wawel Royal Castle: 1.3 km
- Wieliczka Salt Mine: 11 km
- Adam Mickiewicz Monument: 1.3 km
- Schindler Factory Museum: 1.4 km
- National Museum of Krakow: 2.4 km
- Historical Museum of Krakow: 1.6 km
Natural beauty:
- Forest Bonarka: 3.4 km
Ski lifts:
- Krakow Valley I: 47 km
- Krakow Valley II: 47 km
- Siepraw Ski Lift: 22 km
Public transport:
- Train Kraków Podgórze: 1.8 km
- Train Kraków Zabłocie: 1.1 km
Closest airports:
- John Paul II International Airport Kraków–Balice: 24 km
Facilities
Bedroom:
- Linen
- Wardrobe or closet
- Alarm clock
Kitchen:
- Dining table
- Coffee machine
- Cleaning products
- Toaster
- Stovetop
- Kitchenware
- Electric kettle
- Washing machine
- Dishwasher
- Microwave
- Refrigerator
- Kitchenette
Bathroom:
- Toilet paper
- Towels
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Transport:
- Airport shuttle
Living Area:
- Dining area
- Seating Area
- Desk
Food & Drink:
- Fruits
- Grocery deliveries
- Tea/Coffee maker
Miscellaneous:
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Family rooms
- Non-smoking rooms
Outdoor & View:
- View
Room Amenities:
- Socket near the bed
- Drying rack for clothing
- Clothes rack
- Hypoallergenic
- Hardwood or parquet floors
- Private entrance
- Ironing facilities
- Iron
Languages spoken:
- English
- Polish
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Key access
- Safety deposit box
Media & Technology:
- iPod dock
- Flat-screen TV
- Satellite channels
- CD player
- Radio
- TV
Reception services:
- Invoice provided
- Private check-in/check-out
- Express check-in/check-out
Building characteristics:
- Private apartment in building


Rules
Pets:
- Pets are not allowed.
Parties:
- Parties/events are not allowed
Smoking:
- Smoking is not allowed.
Check-in:
- From 13:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 11:00
No age restriction:
- There is no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
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