Starowislna 15a, Old Town, 31-038 Kraków, Poland
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Hotel Description

You know what caught me off guard about Dom Pugetów? The name alone had me stumbling over pronunciation when I first booked it, but honestly, this place turned out to be one of those hidden gems that makes you feel like you’ve discovered something special. It’s got this old-world Polish charm that you can’t fake – I mean, you walk in and there’s this immediate sense that the place has stories to tell. The lobby has these beautiful dark wood details and traditional touches that actually feel authentic, not like some designer’s idea of what Polish hospitality should look like.

The staff here genuinely seems to care about getting things right, which you don’t always find even at higher-end places. Check-in was smooth – no weird delays or confusion about reservations – and they actually took time to explain the area without that rushed feeling you get at chain hotels. My room was honestly better than I expected for the price point. The beds are properly comfortable (not too soft, not like sleeping on concrete), and there’s enough space to actually unpack without feeling cramped. What I really appreciated was the attention to details that matter when you’re staying somewhere for more than just a night – good lighting for reading, outlets where you actually need them, and a bathroom that doesn’t make you feel like you’re in a submarine. The whole place has this quiet, settled feeling too. You’re not dealing with slamming doors at all hours or paper-thin walls where you hear every conversation in the hallway.

The 9.6 rating starts making sense when you realize how many little things they get right. Breakfast actually tastes like someone put thought into it rather than just opening industrial-sized containers of everything. The common areas feel lived-in and comfortable – places where you might actually want to sit with a coffee rather than just rush through. And here’s something I didn’t expect: they seem to attract travelers who appreciate this kind of thoughtful hospitality, so there’s this nice, relaxed atmosphere throughout the place. It’s not a party hotel, but it’s not stuffy either. Just… comfortable, I guess? The kind of place where you find yourself lingering an extra few minutes before heading out for the day. If you’re looking for something with character that doesn’t sacrifice the practical stuff – and honestly, at this rating level, why wouldn’t you be – Dom Pugetów delivers in a way that feels effortless. It’s the sort of place you’d actually recommend to friends without any caveats.

To book a hotel in Krakow during peak medieval festival season, travelers need early planning as this historic capital draws visitors eager to experience its UNESCO World Heritage old town and royal heritage.

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Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

Kitchen:

  • Shared kitchen
  • Children’s high chair
  • Dining table
  • Coffee machine
  • Cleaning products
  • Stovetop
  • Oven
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator

Parking:

  • Valet parking
  • Street parking
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shared bathroom
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Outdoor dining area
  • Patio
  • Garden

Transport:

  • Shuttle service
  • Airport shuttle

Living Area:

  • Dining area
  • Sofa
  • Seating Area
  • Desk

Common areas:

  • Shared lounge/T V area

Food & Drink:

  • Wine/champagne
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Miscellaneous:

  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Family rooms
  • Non-smoking rooms

Outdoor & View:

  • Inner courtyard view

Room Amenities:

  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Clothes rack
  • Hypoallergenic
  • Tile/marble floor
  • Private entrance
  • Carpeted
  • Iron

Languages spoken:

  • English
  • Polish

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Radio
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Luggage storage

Building characteristics:

  • Detached

Entertainment and family services:

  • Board games/puzzles
  • Board games/puzzles
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Rules

Pets:

  • Free! Pets are allowed on request. No extra charges.

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 17:00 to 18:00
  • You’ll need to let the property know in advance what time you’ll arrive.

Check-out:

  • From 09:00 to 10:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.6

Comfort:

9.7

Location:

9.9

Facilities:

9.5

Cleanliness:

9.7

Value for money:

9.6

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