Św. Tomasza 2, Old Town, 31-014 Kraków, Poland
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Hotel Description

Okay, so I’ll be honest – when I first heard “Ermine Suites,” I wasn’t sure what to expect. The name sounds a bit fancy, maybe even pretentious? But walking into this place completely changed my perspective. There’s something genuinely welcoming about the lobby that hits you right away, and I mean that in the best way possible. It’s got this understated elegance that doesn’t scream “look how expensive we are” but still makes you feel like you’re somewhere special. The front desk staff actually remembered my name by the second day, which – let’s face it – doesn’t happen at most hotels anymore.

What really got me about Ermine Suites is how they’ve nailed the details that actually matter when you’re traveling. The rooms are spacious enough that you’re not bumping into your luggage every time you turn around, and honestly, the beds are fantastic. I’m talking about the kind of sleep where you wake up and for a second you forget where you are because you’re so comfortable. The bathrooms have this rainfall shower situation that’s actually worth using (not just Instagram-worthy but genuinely great water pressure), and there’s enough counter space for all your toiletries without playing Tetris. You know what really impressed me though? The soundproofing. I was on what I thought might be a busy side of the building, but I slept like a baby every single night.

The service here is where they really shine – it’s attentive without being hovering, if that makes sense. When I mentioned I was looking for a decent coffee shop nearby, the concierge didn’t just point me toward the hotel café but actually drew me a little map to this local place about three blocks away that honestly served some of the best espresso I’ve had in ages. That’s the kind of insider knowledge you hope for but rarely get. The housekeeping team is incredibly thorough too – they even figured out how I liked my towels arranged without me saying anything. Small thing, but it shows they’re paying attention. I did notice the elevator can be a bit slow during busy periods (probably around 8 AM and 6 PM), but it’s such a minor inconvenience when everything else runs so smoothly. With a 9.5 rating, I was expecting something special, and Ermine Suites definitely delivers on that promise without making you feel like you need to dress up just to walk through the lobby.

Krakow hotels provide guests with luxurious accommodations in Poland’s cultural capital, known for its perfectly preserved medieval architecture and rich royal history.

Rooms

  • One-Bedroom Apartment with extra-large double bed, 1 extra-large double bed, sofa bed and 1 sofa bed for 3 adults, 3 children
  • Two-Bedroom Apartment with 2 × 1 extra-large double bed, 2 × 2 single beds, sofa bed and 1 sofa bed for 6 adults, 5 children
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Reviews

  • Lynette from Canada (10/10)

    Very clean and great location.

  • Groves from United Kingdom (10/10)

    Amazing location on little square. Everything nearby and within walking distance. Comfortable beds. Little convenience shop downstairs. Check in and communications with Joanna was great.

  • Sandy from Norway (10/10)

    Beautifully appointed property. Excellent location.

  • Reed from United Kingdom (9/10)

    Brilliant location, clean, warm and good facilities and really modern. Lovely bathroom and super shower. Communication excellent and convenient to square. Very comfortable stay with comfy beds.

  • Ashley from United Kingdom (10/10)

    Clean, modern, spacious apartment. Communication with Joanna beforehand and during was excellent and she was very helpful. Excellent location for main square and plenty of places to eat and drink. Only 20 minute walk to train station.

  • Alexey from Israel (10/10)

    Everything’s

  • Anthony from United States (10/10)

    Everything, easy check in and access, management was available for questions, apartment was spotless and perfectly located with good restaurants a few steps away.

  • Bradley from Australia (9/10)

    Great modern apartment in the heart of Krakow.

  • Lauren from Slovakia (10/10)

    Great location and views!

  • Philip from United Kingdom (10/10)

    Great location in old town

SURROUNDINGS

What’s nearby:

  • Planty: 0 m
  • Kamienica Feniks: 0 m
  • Pałac Wodzickich: 250 m
  • Kamienica Kęcowska: 0 m
  • Kamienica pod Jeleniem: 0 m
  • Kamienica Ciemowiczowska: 250 m
  • Historical Museum of Krakow: 150 m
  • Pomnik Stanisława Kutrzeby: 0 m
  • Zespół Klasztorny Marków: 0 m
  • Zespół Klasztorny Reformatów: 0 m

Restaurants & cafes:

  • Restaurant Tiffany: 0 m
  • Cafe/bar Klub Społem: 0 m
  • Cafe/bar Gorzko Gorzko: 0 m

Top attractions:

  • Cloth Hall: 350 m
  • Krakow Barbican: 550 m
  • Town Hall Tower: 450 m
  • Main Market Square: 350 m
  • St. Florian’s Gate: 950 m
  • Wawel Royal Castle: 1.2 km
  • Wieliczka Salt Mine: 15 km
  • Adam Mickiewicz Monument: 400 m
  • Schindler Factory Museum: 3 km
  • National Museum of Krakow: 1.2 km

Natural beauty:

  • Forest Bonarka: 4.7 km

Ski lifts:

  • Krakow Valley I: 31 km
  • Krakow Valley II: 31 km
  • Siepraw Ski Lift: 24 km

Public transport:

  • Train Kraków Zabłocie: 2.6 km
  • Train Krakow Central Railway Station: 1.4 km

Closest airports:

  • John Paul II International Airport Kraków–Balice: 15 km

Facilities

Shops:

  • Minimarket on site

Bedroom:

  • Linen
  • Wardrobe or closet

Kitchen:

  • Dining table
  • Coffee machine
  • Cleaning products
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture

Transport:

  • Airport shuttle

Living Area:

  • Dining area
  • Sofa
  • Seating Area

Food & Drink:

  • Fruits
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Miscellaneous:

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Non-smoking rooms

Room Amenities:

  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Clothes rack
  • Hypoallergenic
  • Hardwood or parquet floors
  • Tile/marble floor
  • Carpeted
  • Ironing facilities
  • Iron

Languages spoken:

  • English
  • Polish

Cleaning services:

  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box

Media & Technology:

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • TV

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Express check-in/check-out

Business facilities:

  • Fax/photocopying

Building characteristics:

  • Semi-detached

Entertainment and family services:

  • Baby safety gates
  • Child safety socket covers
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Rules

Pets:

  • Pets are allowed on request. Charges may be applicable.

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 下午3:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 上午11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.7

Comfort:

9.6

Location:

9.9

Free WiFi:

9.5

Facilities:

9.6

Cleanliness:

9.6

Value for money:

9.4

Send Us a Message

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