

Hotel Description
You know what caught me off guard about Galaxy Hotel? The name made me expect some cheesy space-themed nightmare with neon lights and alien decor, but honestly, it’s nothing like that. Walking into the lobby, you’re hit with this surprisingly sophisticated vibe – all clean lines and warm lighting that actually makes sense. The 4-star rating feels spot-on, maybe even a bit conservative.
The thing about this place is how they’ve nailed the details that most hotels mess up. Check-in was genuinely quick (I mean, we’re talking three minutes, not the usual “quick” that means twenty), and the front desk staff actually remembered our names the next morning without squinting at a screen. The rooms have that lived-in comfort without feeling worn down – you know how some places try so hard to be trendy that you can’t figure out how to turn on the lights? Not here. Everything just works the way you’d expect it to. The beds are legitimately comfortable too, not just piled high with pillows to fake it. I’m picky about mattresses and slept better than I have in months.
What really sold me though was stumbling into their restaurant around 7 PM on a Tuesday – it was buzzing with locals, not just hotel guests picking at overpriced room service. That’s always a good sign. The bartender was chatting with regulars in what sounded like genuine conversations, not forced hospitality theater. Even the coffee in the morning was proper coffee, not that brown water most places serve. Look, I’m not saying it’s perfect – the elevator makes this weird humming sound, and sometimes you can hear conversations from the hallway – but these feel like real building quirks, not neglect. The 8.5 rating makes total sense when you factor in the price point. It’s one of those places where you’d actually want to hang out in the common areas instead of hiding in your room, which is rarer than it should be.
Krakow’s hotels showcase the perfect blend of Polish royal tradition and modern comfort, with many featuring historical tour services and authentic Polish hospitality.


Facilities
View:
- City view
Bedroom:
- Wardrobe or closet
- Alarm clock
General:
- Shuttle service
- Pet bowls
- Pet basket
- Shared lounge/T V area
- Vending machine (snacks)
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Allergy-free room
- Wake-up service
- Heating
- Laptop safe
- Packed lunches
- Carpeted
- Lift
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Wake up service/Alarm clock
- Room service
Kitchen:
- Electric kettle
Parking:
- Electric vehicle charging station
- Accessible parking
Bathroom:
- Toilet paper
- Towels
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Bath
Outdoors:
- Outdoor furniture
- Garden
Wellness:
- Fitness
- Spa facilities
- Hammam
- Hot tub/Jacuzzi
- Massage
- Spa and wellness centre
- Fitness centre
- Sauna
Activities:
- Temporary art galleries
- Kids’ club
Living Area:
- Seating Area
- Desk
Food & Drink:
- Fruits
- Wine/champagne
- Kid meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Accessibility:
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
- Clothes rack
Languages spoken:
- English
- Polish
Cleaning services:
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
Reception services:
- Invoice provided
- Private check-in/check-out
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Tour desk
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Indoor swimming pool Free!:
- Open all year
- All ages welcome
- Pool/beach towels
Entertainment and family services:
- Indoor play area
- Board games/puzzles
- Babysitting/child services


Rules
Pets:
- Pets are allowed on request. Charges may be applicable.
Groups:
- When booking more than 5 rooms, different policies and additional supplements may apply.
Check-in:
- From 14:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 12:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
Facilities:
Cleanliness:
Value for money:
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