Józefa Szujskiego 1, Old Town, 33-332 Kraków, Poland
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Image 1 of Garden Palace – LoftAffair Collection
Image 2 of Garden Palace – LoftAffair Collection

Hotel Description

You know what caught me off guard about Garden Palace? The name makes it sound like some massive resort complex, but it’s actually part of the LoftAffair Collection – and honestly, that tells you everything you need to know about the vibe here. Think boutique rather than sprawling, with this really thoughtful attention to detail that you don’t always get at bigger places.

The whole property has this sort of intimate garden courtyard feel (hence the name, I guess), where they’ve managed to create these little pockets of quiet even though you’re right in the mix of things. I mean, when I first walked through the entrance, there was this immediate sense of stepping away from the street noise – they’ve got these clever landscaping tricks with hedges and water features that actually work. The rooms themselves lean into that loft aesthetic pretty heavily, with high ceilings and these great big windows that let in tons of natural light. Check-in was smooth, no drama there, and the staff actually seemed to know the neighborhood well enough to give real recommendations, not just the standard tourist stuff.

What really won me over, though, was how they handle the small things that can make or break a stay. The beds are genuinely comfortable – not just marketing comfortable, but the kind where you actually sleep well. There’s decent soundproofing between rooms, which matters more than people realize until they’re stuck next to someone’s 6 AM conference calls. The bathrooms have proper water pressure and stay hot, parking isn’t a nightmare if you’re driving, and the WiFi works everywhere (tested it). I stayed during what I’d call shoulder season, so it wasn’t packed, but even then you could tell this place knows how to manage crowds without making anyone feel rushed or overlooked. That 8.9 rating makes sense when you add it all up – it’s not trying to be the fanciest place in town, but everything they do, they do well. If you’re looking for somewhere that feels more like a well-designed retreat than a standard hotel box, and you appreciate when places actually deliver on their promises without the usual hospitality theater, Garden Palace gets it right.

Image 3 of Garden Palace – LoftAffair Collection
Image 4 of Garden Palace – LoftAffair Collection

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

Kitchen:

  • Coffee machine
  • Cleaning products
  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Transport:

  • Shuttle service
  • Airport shuttle

Food & Drink:

  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by stairs only

Miscellaneous:

  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Soundproof rooms
  • Family rooms
  • Non-smoking rooms

Room Amenities:

  • Socket near the bed
  • Clothes rack
  • Soundproofing
  • Ironing facilities
  • Iron

Languages spoken:

  • English
  • Polish

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access

Media & Technology:

  • Flat-screen TV
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out

Building characteristics:

  • Private apartment in building
Image 5 of Garden Palace – LoftAffair Collection
Image 6 of Garden Palace – LoftAffair Collection

Rules

Pets:

  • Free! Pets are allowed. No extra charges.

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 3:00 PM
  • You’ll need to let the property know in advance what time you’ll arrive.

Check-out:

  • Until 11:00 AM

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.9

Comfort:

9.2

Location:

9.6

Free WiFi:

10

Facilities:

9.1

Cleanliness:

9.2

Value for money:

8.9

Send Us a Message

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