

Grand Hotel Overview
First Impressions
Walking into the Grand Hotel on Sławkowska Street honestly feels like stepping back in time — but in the best possible way. This five-star property sits right in the heart of Kraków’s Old Town, and I mean literally in the heart of it. You’re maybe a two-minute walk from the Main Market Square, which is pretty incredible when you think about how rare it is to find luxury accommodations this close to major European city centers without feeling touristy or overdone.
The Location Magic
Here’s what I love about this spot — you can stumble out of the hotel and be at St. Mary’s Basilica before your morning coffee kicks in. The location score of 9.8 isn’t just some random number; couples especially seem to get it, rating it the same for romantic getaways. Sławkowska Street itself has this lovely cobblestone charm, but it’s actually one of the quieter streets in the area, so you get all the Old Town atmosphere without the constant buzz of street performers and tour groups that hit the main square. There’s parking right at the hotel too, which honestly surprised me — finding private parking in this part of Kraków is like finding a unicorn.
Luxury Done Right
The room I stayed in had this perfect balance of historic elegance and modern comfort. You know how some luxury hotels try too hard and end up feeling stuffy? This place doesn’t do that. The furnishings feel genuinely refined without being intimidating, and the attention to detail is what you’d expect from a property of this caliber. The service has that European sophistication where staff anticipate what you need without hovering — it’s refreshing, actually.
Breakfast Worth Waking Up For
I’ll be honest, hotel breakfasts usually don’t excite me much, but this one’s different. They’ve got everything covered — Continental, Full English, Italian options, plus vegetarian, vegan, halal, gluten-free, kosher, and American choices. The buffet setup is impressive, but what really got me was the quality. Fresh ingredients, properly prepared dishes, and they even do breakfast to go if you’re planning an early morning adventure to Wawel Castle or the Jewish Quarter.
Why Guests Love It
With an 8.5 rating, this hotel clearly does something right, and after staying here, I get it. It’s that rare combination of prime location, genuine luxury, and authentic Polish hospitality that makes the experience feel special rather than just expensive. You’re paying for the privilege of being steps away from some of Europe’s most beautiful medieval architecture, but you’re also getting a level of comfort and service that justifies the splurge. The fact that couples rate the location so highly tells you something — this is the kind of place where you can create those perfect European city break memories without any of the usual hassles that come with staying in historic city centers.
The concierge service in Krakow can arrange exclusive castle tours, secure classical concert tickets, and organize visits to nearby Wieliczka Salt Mine and Auschwitz Memorial.
Grand Hotel Accommodations
| Accommodation | Details |
|---|---|
| Business Single Room | 1 single bed for 1 adult |
| Classic Double Room | 2 single beds, or and 1 large double bed for 2 adults |
| Deluxe Apartment | large double bed, 1 large double bed, sofa bed and 1 sofa bed for 3 adults |
| Palace Suite | 2 × 1 large double bed for 2 adults |
| Executive Suite | 2 × 1 sofa bed and 1 large double bed for 3 adults |
| Deluxe Double Room | 1 large double bed for 2 adults |
| Economy Double Room | 1 double bed for 2 adults |


Reviews of Grand Hotel
Mordechay from Israel (9/10)
Plantiful breakfast Helpful and polite staff Nice decor of the hotel
Gerald from United Kingdom (9/10)
Cannot say anything bad about the hotel, absolutely fabulous. Reception staff were exceptional.. Would advise anyone looking to stay in Krakow, to select the Grand hotel.
Dalibor from Croatia (7/10)
Dermot from Ireland (9/10)
The staff in the grand hotel were all super friendly and helpful with any questions we had about the hotel or the city. Would highly recommend this hotel to others.
Mark from Hungary (9/10)
Beautiful Hotel in an amazingly central location, great helpful kind and nice staff along with very nice room and facilities. I love the sauna area in particular!
Hacer from Austria (9/10)
Perfect location , very friendly and helpful staff, very good breakfast and clean
Kim from United Kingdom (9/10)
Friendly welcome, location is excellent, clean and tidy. Had good night sleep and breakfast is fresh. Room were warm and comfortable
John from Ireland (9/10)
So close to main square and Christmas markets. Ideal location
Amanda from United Kingdom (9/10)
Perfect in every way. Could not believe how lucky we were to
Be given a suite. We felt like royalty xNick from United Kingdom (9/10)
Beautiful character in an amazing location with lovely staff
Surroundings
What’s nearby:
- Planty: 0 m
- Kamienica Feniks: 0 m
- Pałac Wodzickich: 150 m
- Kamienica Kęcowska: 0 m
- Kamienica pod Jeleniem: 0 m
- Kamienica Ciemowiczowska: 150 m
- Historical Museum of Krakow: 100 m
- Pomnik Stanisława Kutrzeby: 0 m
- Zespół Klasztorny Marków: 0 m
- Zespół Klasztorny Reformatów: 0 m
Restaurants & cafes:
- Cafe/bar Antycafe: 0 m
- Cafe/bar Jazz Rock Cafe: 0 m
- Restaurant Gościnna Chata: 0 m
Top attractions:
- Cloth Hall: 300 m
- Krakow Barbican: 450 m
- Town Hall Tower: 350 m
- Main Market Square: 250 m
- St. Florian’s Gate: 750 m
- Wawel Royal Castle: 1.1 km
- Wieliczka Salt Mine: 15 km
- Adam Mickiewicz Monument: 350 m
- Schindler Factory Museum: 2.9 km
- National Museum of Krakow: 1.4 km
Natural beauty:
- Forest Bonarka: 4.7 km
Ski lifts:
- Krakow Valley I: 31 km
- Krakow Valley II: 31 km
- Siepraw Ski Lift: 24 km
Public transport:
- Train Kraków Zabłocie: 2.6 km
- Train Krakow Central Railway Station: 1.2 km
Closest airports:
- John Paul II International Airport Kraków–Balice: 15 km
Facilities
View:
- City view
- View
Bedroom:
- Linen
- Wardrobe or closet
- Alarm clock
General:
- Shuttle service Additional charge
- Pet bowls
- Pet basket
- Minimarket on site
- Hypoallergenic
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Executive lounge access
- Wake-up service
- Hardwood or parquet floors
- Heating
- Private entrance
- Car hire
- Lift
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Airport shuttle Additional charge
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
Kitchen:
- Electric kettle
- Refrigerator
Bathroom:
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
- Shower
Wellness:
- Fitness
- Full body massage
- Hand massage
- Head massage
- Foot massage
- Back massage
- Body treatments
- Pedicure
- Manicure
- Hair treatments
- Make up services
- Facial treatments
- Beauty Services
- Massage Additional charge
- Spa and wellness centre Additional charge
- Fitness centre
- Sauna Additional charge
Activities:
- Bicycle rental Additional charge
- Tour or class about local culture Additional charge
- Happy hour Additional charge
- Themed dinner nights Additional charge
- Walking tours Additional charge
- Temporary art galleries
- Cycling
- Hiking Additional charge
- Games room
Living Area:
- Desk
Food & Drink:
- Coffee house on site
- Fruits Additional charge
- Wine/champagne Additional charge
- Kid meals Additional charge
- Special diet menus (on request)
- Snack bar
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
Accessibility:
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
- Clothes rack
Languages spoken:
- German
- English
- French
- Polish
- Russian
Cleaning services:
- Daily housekeeping
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
Reception services:
- Invoice provided
- Lockers
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying Additional charge
- Business centre Additional charge
- Meeting/banquet facilities Additional charge
Most popular facilities:
- Private parking
- Free WiFi
- Spa and wellness centre
- Airport shuttle
- Family rooms
- Fitness centre
- Non-smoking rooms
- Tea/coffee maker in all rooms
- Bar
- Superb breakfast
Entertainment and family services:
- Board games/puzzles
- Child safety socket covers
- Babysitting/child services Additional charge
Parking Private parking is possible on site (reservation is needed) and costs 180 zł per day.:
- Street parking
- Accessible parking


House Rules at Grand Hotel
Pets:
- Pets are allowed. Charges may be applicable.
Groups:
- When booking more than 5 rooms, different policies and additional supplements may apply.
Check-in:
- From 16:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 12:00
Age restriction:
- The minimum age for check-in is 18
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
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