ul. Wielopole 4, Old Town, 31-072 Kraków, Poland
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Image 1 of Holiday Inn Krakow City Centre, an IHG Hotel
Image 2 of Holiday Inn Krakow City Centre, an IHG Hotel

Hotel Description

You know what struck me first about the Holiday Inn Krakow City Centre? It’s actually got that confident, polished vibe you don’t always expect from a Holiday Inn – and I mean that in the best way possible. This place knows it’s sitting pretty in one of Europe’s most gorgeous cities, and honestly, they’ve stepped up their game to match.

The location alone is worth talking about. I mean, you’re literally in the heart of everything that matters in Krakow. Walk five minutes in any direction and you’ll hit something incredible – whether it’s the Main Market Square (which, by the way, gets absolutely magical around sunset when the horse carriages are clip-clopping across the cobblestones) or those winding streets that lead toward Wawel Castle. The staff actually knows their stuff too, which is refreshing. When I asked about getting to Kazimierz – the old Jewish quarter that’s now this amazing mix of history and hipster cafes – the concierge didn’t just point me toward a tourist map. She told me which tram to catch and mentioned that Szeroka Street has the best pierogi place that locals actually eat at, not just tourists.

The rooms themselves are surprisingly spacious for a city center hotel. I stayed on the sixth floor and could actually see across the red-tiled rooftops toward the castle – though honestly, even if you get a courtyard view, you’re not missing much since you’ll be out exploring most of the time anyway. What I really appreciated were the little touches: the shower pressure was actually decent (you’d be surprised how often that’s an issue in European hotels), and they’ve got proper blackout curtains, which matters when those summer nights stretch until nearly 10 PM. The breakfast spread is solid without being overwhelming – good Polish bread, local cheeses, and yeah, they do serve scrambled eggs that don’t taste like rubber. Pro tip: grab coffee and pastries there, then walk over to the Cloth Hall market for your real breakfast adventure.

One thing that genuinely impressed me was how they handle the busy season. Krakow gets absolutely packed from May through September, and most hotels turn into chaos during check-in. But these folks have their system down – I never waited more than a few minutes, even when I showed up during what was obviously a tour group avalanche. The elevator situation can get interesting during peak hours (there are only two), but honestly, that’s pretty much every hotel in this part of the city. After a few days of climbing those medieval stairs around Old Town, a couple extra flights won’t kill you. The neighborhood does get lively at night – not rowdy exactly, but you’ll hear people walking by, maybe some laughter from the bars nearby. If you’re a super light sleeper, pack earplugs, though the windows do a decent job of muffling things. Really though, if you’re staying in central Krakow and expecting monastery-level silence, you’re doing it wrong anyway.

Best hotels in Krakow range from charming boutique properties in the historic Market Square to elegant converted palaces with stunning views of Wawel Castle and the Vistula River.

Image 3 of Holiday Inn Krakow City Centre, an IHG Hotel
Image 4 of Holiday Inn Krakow City Centre, an IHG Hotel

Facilities

View:

  • City view

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Shuttle service
  • Shared lounge/T V area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Laptop safe
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Electric kettle

Parking:

  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Outdoors:

  • Outdoor furniture

Wellness:

  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Massage
  • Fitness centre

Activities:

  • Tour or class about local culture
  • Walking tours
  • Cycling
  • Hiking

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid meals
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English
  • Polish

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Entertainment and family services:

  • Board games/puzzles
Image 5 of Holiday Inn Krakow City Centre, an IHG Hotel
Image 6 of Holiday Inn Krakow City Centre, an IHG Hotel

Rules

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 6 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00 to 00:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.1

Comfort:

9.1

Location:

9.6

Free WiFi:

9.0

Facilities:

8.8

Cleanliness:

9.1

Value for money:

8.5

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