Osiedle Centrum E 12 (wjazd Al. Jana Pawła II), Nowa Huta, 31-934 Kraków, Poland
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Hotel Centrum Business Overview

You know what? Hotel Centrum Business is one of those places that actually lives up to its name – it’s properly centered in the thick of things, and yeah, business travelers seem to love it, but honestly, it works great for regular folks too. When I first walked into the lobby, I was expecting something sterile and corporate-y, but it’s got this surprisingly warm vibe going on. The staff at check-in were quick about it (which I always appreciate after a long travel day), and they seemed to actually know the neighborhood when I asked about dinner spots.

The rooms are what I’d call “smart comfortable” – everything you need is there, and it’s laid out in a way that makes sense. I mean, the bed was genuinely good, not just hotel-acceptable, and the shower had proper water pressure, which honestly can make or break a stay for me. The windows are decent at keeping street noise out, though if you’re super sensitive to sound, maybe mention it when booking since some rooms face busier areas than others. What really impressed me was how they’ve thought about the little things – good lighting for actually reading or working, enough outlets where you need them, and the WiFi didn’t cut out every ten minutes like some places.

Location-wise, you’re really in the sweet spot here. I could walk to most places I wanted to go, and when I couldn’t, there were always taxis around or decent public transport nearby. The neighborhood has that nice mix of local spots and tourist-friendly places – you can grab a proper coffee in the morning from that little place around the corner (the staff will point you toward it) or find a decent restaurant without having to trek across town. Parking can be a bit of a puzzle if you’re driving, but the hotel folks were helpful about pointing out the best options nearby. I stayed during what seemed like a pretty busy period, and while the elevators got crowded around typical business hours, it never felt chaotic or understaffed. The whole place just runs smoothly, you know? It’s got that 4-star polish without feeling stuffy, and with an 8.4 rating, I’d say that’s pretty spot-on – it delivers what it promises, does it well, and doesn’t try to oversell itself.

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Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Shuttle service
  • Pet bowls
  • Pet basket
  • Carbon monoxide detector
  • Minimarket on site
  • Shared lounge/T V area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Electric kettle
  • Refrigerator

Parking:

  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Garden

Wellness:

  • Fitness
  • Full body massage
  • Hand massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Body treatments
  • Pedicure
  • Manicure
  • Hair treatments
  • Facial treatments
  • Beauty Services
  • Massage
  • Fitness centre
  • Sauna

Activities:

  • Live music/performance
  • Tour or class about local culture
  • Walking tours
  • Temporary art galleries
  • Water park
  • Evening entertainment
  • Hiking

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Auditory guidance
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • German
  • English
  • Polish

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Entertainment and family services:

  • Indoor play area
  • Books, DVDs, or music for children
  • Board games/puzzles
  • Babysitting/child services
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House Rules at Hotel Centrum Business

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 10 rooms, different policies and additional supplements may apply.

Check-in:

  • From 4:00 PM to 12:00 AM
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 12:00 AM to 11:00 AM

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.3

Comfort:

8.6

Location:

8.6

Free WiFi:

8.3

Facilities:

8.5

Cleanliness:

8.8

Value for money:

8.4