ul. Ludwika Zamenhofa 14, Old Town, 31-025 Kraków, Poland
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Hotel Downtown Kraków Overview

You know what? Hotel Downtown Kraków really surprised me. I mean, when you hear “3-star hotel in the city center,” you’re probably thinking cramped rooms and paper-thin walls, but this place actually gets it right. The moment you walk in, there’s this understated elegance – nothing flashy, just clean lines and that particular Polish attention to detail that makes everything feel solid and well-thought-out.

The location is honestly perfect if you want to really experience Kraków rather than just tourist-trap your way through it. You’re literally a few minutes’ walk from the Main Square, but here’s the thing – you’re positioned just far enough from Floriańska Street that you won’t be dealing with the constant stream of tour groups and late-night party crowds. I stayed here in both summer and October, and while summer gets busy (obviously), the hotel never felt chaotic. The staff actually remembers your name after a day or two, which is rare these days. Check-in was smooth both times – they speak excellent English, but you can tell they appreciate when you attempt a “dzień dobry” or “dziękuję.”

What really sold me on this place, though, is how it feels like a proper base camp for exploring the city. The rooms aren’t huge, but they’re designed smart – good lighting for actually reading maps or guidebooks, decent WiFi that works throughout the building, and surprisingly effective blackout curtains (trust me, this matters when you’re jet-lagged). The bathrooms are newly renovated with this lovely heated tile floor that feels amazing after walking around the Old Town all day. And honestly? The beds are comfortable in that firm, European way that takes a night to get used to but then you sleep like a rock. I could hear some street noise during the day, but nothing that bothered me at night – the windows are clearly good quality.

Here’s something I really appreciated: they have this small breakfast room that overlooks a quiet courtyard, and the morning spread is simple but fresh. Local breads, good coffee, and they always have these amazing seasonal jams – probably from somewhere nearby, though I never thought to ask. You’ll see a mix of business travelers and couples, mostly European but some Americans too. The whole vibe is relaxed, like everyone’s figured out that this is just a really solid choice without any pretension. Plus, there’s a little lobby area with comfortable chairs where you can plan your day or wait for friends – I ended up using it more than I expected. The 8.4 rating makes total sense to me; it’s the kind of place that delivers exactly what it promises and then adds a few thoughtful touches that make you want to come back.

Hotel Downtown Kraków Accommodations

AccommodationDetails
Budget Single Room1 single bed for 1 adult
Budget Double Room1 double bed for 2 adults, 1 child
Double Bed Room1 double bed for 2 adults, 1 child
Budget Twin Room2 single beds for 2 adults, 1 child
Twin Room2 single beds for 2 adults, 1 child
Triple Room (2 beds + folded sofa)2 single beds and 1 sofa bed for 3 adults, 2 children
Budget Triple Room (2 beds + folded sofa)2 single beds and 1 sofa bed for 3 adults
Budget Single Room1 single bed, or and 1 double bed for 1 adult
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Reviews of Hotel Downtown Kraków

  • Анна from Ukraine (9/10)

    Location of the hotel is perfect, close to everything. Breakfast is the best I have ever tried. It is possible to use the luggage room in case you came earlier than check in time or your bus/train leaves later than check out.

  • Roger from United Kingdom (8/10)

    Excellent location

  • Alessandro from Italy (9/10)

    Central position

  • Girolamo from Italy (9/10)

    It was in a very good location, close to the station and the old town's border. The place was modern and well-equipped. Particularly nice was the free water dispenser on every floor. The receptionists were very professional and kind.

  • Михайло from Ukraine (7/10)

    Really nice breakfast, nice location.

  • Viktoriia from Ukraine (8/10)

    Location and price per value

  • Willis from United Kingdom (9/10)

    Comfortable and clean, a few minutes walk to the station

  • Sasazaki from Germany (7/10)

    Breakfast was good. The room was comfortable to stay. The location was also good, not so far to the main station.

  • Kevin from United States (8/10)

  • Manuel from Philippines (8/10)

    Accessible to transportation And shoppingmall

Surroundings

What’s nearby:

  • Planty: 150 m
  • Krakow Barbican: 550 m
  • Oficyna Dworska: 400 m
  • Kolegium Jezuitów: 450 m
  • Plac Zabaw Kulkowo: 400 m
  • Willa Biały Domek: 400 m
  • Zespół Kliniki Brodowskiego: 350 m
  • Zespół Klasztorny Dominikanek: 450 m
  • Kuźnia D. Fabryki Zieleniewskich: 350 m
  • Willa Antoniego Łuszczkiewicza Zofiówka: 500 m

Restaurants & cafes:

  • Cafe/bar Teraz Cafe: 50 m
  • Restaurant Noblesse: 150 m
  • Restaurant Restauracja Kossakówka: 150 m

Top attractions:

  • Cloth Hall: 900 m
  • Town Hall Tower: 950 m
  • Main Market Square: 900 m
  • St. Florian’s Gate: 700 m
  • Wawel Royal Castle: 1.5 km
  • Wieliczka Salt Mine: 13 km
  • Adam Mickiewicz Monument: 850 m
  • Schindler Factory Museum: 2.5 km
  • National Museum of Krakow: 2.2 km

Natural beauty:

  • Forest Bonarka: 4.6 km

Ski lifts:

  • Krakow Valley I: 33 km
  • Krakow Valley II: 33 km
  • Siepraw Ski Lift: 24 km

Public transport:

  • Train Kraków Zabłocie: 2.2 km
  • Train Krakow Central Railway Station: 900 m

Closest airports:

  • John Paul II International Airport Kraków–Balice: 17 km

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Shuttle service Additional charge
  • Carbon monoxide detector
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Private entrance
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Airport shuttle Additional charge
  • Non-smoking rooms
  • Iron

Kitchen:

  • Electric kettle

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower

Activities:

  • Kids’ club

Living Area:

  • Desk

Food & Drink:

  • Tea/Coffee maker

Accessibility:

  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English
  • Polish

Cleaning services:

  • Daily housekeeping
  • Ironing service Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • Safety deposit box

Media & Technology:

  • Telephone

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge

Most popular facilities:

  • Parking
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Lift
  • Heating
  • Tea/coffee maker in all rooms
  • Fabulous breakfast

Parking Public parking is possible at a location nearby (reservation is not possible) and costs 60 zł per day.:

  • Street parking
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House Rules at Hotel Downtown Kraków

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 4 rooms, different policies and additional supplements may apply.

Check-in:

  • From 14:00

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.9

Comfort:

8.5

Location:

9.3

Free WiFi:

8.1

Facilities:

8.2

Cleanliness:

8.7

Value for money:

8.5