Szeroka 20, Old Town, 31 053 Kraków, Poland
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Image 1 of Hotel Ester
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Hotel Description

Honestly, I wasn’t expecting much when I first pulled up to Hotel Ester – you know how four-star places can be hit or miss these days. But this one actually gets it right in all the ways that matter. The lobby hits you with this warm, understated elegance that feels more like stepping into a well-appointed friend’s home than some corporate chain. There’s this perfect balance of modern comfort without trying too hard to be trendy, if that makes sense. The front desk staff – and I mean this genuinely – seem to actually care about what they’re doing, which is rarer than it should be.

What really won me over was how they handle the little things that can make or break a stay. The rooms are thoughtfully laid out (finally, enough outlets near the bed!), and the blackout curtains actually work – I’m talking pitch black, which any light-sensitive traveler will appreciate. The bathroom setup is smart too, with good water pressure and those rainfall showerheads that don’t feel gimmicky. I stayed on the third floor and it was surprisingly quiet, even with windows cracked open at night. The bed situation is solid – not too firm, not too soft, and pillows that don’t deflate the moment your head hits them.

The breakfast spread deserves a mention because it goes beyond the usual continental fare without being pretentious about it. Fresh pastries that taste like they were actually baked that morning, decent coffee (not great, but definitely drinkable), and they rotate the hot options enough that you won’t get bored if you’re staying multiple nights. Check-in was smooth – no weird upselling attempts or hidden fees sprung on you at the last minute. Parking is straightforward too, which honestly shouldn’t be noteworthy but somehow always is. The 8.8 rating makes complete sense when you add it all up. It’s not trying to be the flashiest place in town, but it nails the fundamentals and adds just enough personality to feel special. You’ll sleep well, eat decently, and leave thinking you got your money’s worth – which is pretty much all you can ask for these days.

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Facilities

View:

  • View

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Shuttle service
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Car hire
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Airport shuttle
  • Non-smoking rooms
  • Room service

Kitchen:

  • Cleaning products
  • Electric kettle

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Terrace
  • Garden

Wellness:

  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty Services
  • Massage
  • Sauna

Activities:

  • Live music/performance
  • Tour or class about local culture
  • Walking tours
  • Pub crawls
  • Temporary art galleries

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid meals
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Room Amenities:

  • Socket near the bed

Languages spoken:

  • English

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Meeting/banquet facilities
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Image 6 of Hotel Ester

Rules

Pets:

  • Pets are allowed. Charges may be applicable.

Check-in:

  • From 14:00

Check-out:

  • Until 11:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.2

Comfort:

9.0

Location:

9.5

Free WiFi:

8.9

Facilities:

8.7

Cleanliness:

9.1

Value for money:

8.7

Send Us a Message

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