Pijarska 13, Old Town, 31-015 Kraków, Poland
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Image 1 of Hotel H15 Francuski Old Town – Destigo Hotels
Image 2 of Hotel H15 Francuski Old Town – Destigo Hotels

Hotel Description

You know what caught me off guard about H15 Francuski? It’s one of those places where you walk in expecting typical luxury hotel stuffiness, but there’s actually this really cool blend of old-world Polish charm and modern touches that somehow doesn’t feel forced. I mean, you’re right in the heart of Krakow’s Old Town – and when I say heart, I’m talking about being close enough to hear the trumpet call from St. Mary’s Tower if you’re up early enough, which honestly became my favorite way to start the morning.

The thing about staying this close to the main square is that yeah, you’ll deal with some street noise during peak tourist season (especially those summer evenings when everyone’s wandering around until late), but here’s what I loved – the rooms are actually well-insulated, and you can always request something facing the quieter courtyard if you’re a light sleeper. The staff genuinely knows their stuff too, not just the scripted recommendations. When I mentioned wanting to find good pierogi that wasn’t tourist-trap pricing, the concierge pointed me toward this little place on Grodzka Street that I never would’ve found otherwise. That kind of local insight is worth its weight in gold, honestly.

What really sets this place apart though is how they’ve managed to keep the historical character without making you feel like you’re staying in a museum. The interiors have this sophisticated warmth – lots of rich fabrics and carefully chosen antiques, but also really good WiFi and those little modern conveniences that matter when you’re actually living there for a few days. Check-in was refreshingly smooth (no standing around while they upsell you on room upgrades), and they actually store your luggage properly if you arrive early, not just dump it in some corner. The 9.2 rating makes total sense once you’re there – it’s not trying to be the flashiest option in town, but everything just… works. And honestly, after walking around Krakow all day exploring the castle or getting lost in the Jewish Quarter, having a place this comfortable and well-located to come back to felt like hitting the jackpot. Plus, being part of the Destigo collection means they’ve got that attention to detail down pat, but without feeling corporate or soulless.

The concierge service in Krakow can arrange exclusive castle tours, secure classical concert tickets, and organize visits to nearby Wieliczka Salt Mine and Auschwitz Memorial.

Rooms

  • Single Room with 1 single bed for 1 adult
  • Double Room with 1 large double bed for 2 adults
  • Premium Double Room with 1 double bed for 2 adults, 1 child
  • Superior Twin Room with 2 single beds for 2 adults, 1 child
  • Apartment with large double bed, 1 large double bed, sofa bed and 1 sofa bed for 3 adults, 2 children
  • Twin Room with 2 single beds for 2 adults
  • Deluxe Double Room with 1 double bed for 2 adults
Image 3 of Hotel H15 Francuski Old Town – Destigo Hotels
Image 4 of Hotel H15 Francuski Old Town – Destigo Hotels

Reviews

  • Emma from United States (10/10)

    Absolutely beautiful hotel in excellent location. The food is amazing as well. Highly recommend.

  • Phil from United Kingdom (10/10)

    Just a nice hotel very convenient for all

  • Alastair from United Kingdom (10/10)

    I have earlier only one thing to add please let your future guests know when staying at this hotel it is only 7 minutes to the main square where you can access all holiday tour requirements and great restaurants

  • Modlen from United Kingdom (10/10)

    Excellent and welcoming staff.

  • Tracey from United Kingdom (10/10)

    Excellent location
    Friendly service
    Hotel so clean and nicely furnished

  • Martin from China (10/10)

    The reception crew were excellent, friendly and well informed.

  • Caroline from United Kingdom (10/10)

    Excellent location and lovely room with a little lounge attached. Delighted could open the windows. Staff were lovely and v helpful. We had a pack up breakfast as we were leaving early to catch a train and sufficient food was provided for both breakfast and lunch !

  • David from New Zealand (10/10)

    Super friendly staff. Amazing food and ambience in dining room for breakfast. Had a wonderful 'pera palace' feel.

  • Lawrence from United Kingdom (9/10)

    Very grand

  • Lior from Israel (10/10)

    The rooms were big. It was a quiet place next to the city center.
    The valet parking was comfortable. The staff were extremely nice and helpful.

SURROUNDINGS

What’s nearby:

  • Planty: 0 m
  • Krakow Barbican: 0 m
  • Brama Floriańska: 100 m
  • Pałac Wodzickich: 0 m
  • Czartoryski Museum: 0 m
  • Jan Matejko’s House: 200 m
  • Krakow’s City Walls: 150 m
  • Pomnik Stanisława Kutrzeby: 100 m
  • Zespół Klasztorny Marków: 150 m
  • Kamienica pod Trzema Dzwonami: 200 m

Restaurants & cafes:

  • Cafe/bar Lizak Bar: 0 m
  • Restaurant Hot Chili: 50 m
  • Restaurant Brasserie LOlympique: 0 m

Top attractions:

  • Cloth Hall: 400 m
  • Town Hall Tower: 450 m
  • Main Market Square: 400 m
  • St. Florian’s Gate: 300 m
  • Wawel Royal Castle: 1.3 km
  • Wieliczka Salt Mine: 13 km
  • Schindler Factory Museum: 3 km
  • National Museum of Krakow: 1.6 km
  • Historical Museum of Krakow: 400 m

Natural beauty:

  • Forest Bonarka: 4.8 km

Ski lifts:

  • Krakow Valley I: 32 km
  • Krakow Valley II: 32 km
  • Siepraw Ski Lift: 24 km

Public transport:

  • Train Kraków Zabłocie: 2.7 km
  • Train Krakow Central Railway Station: 950 m

Closest airports:

  • John Paul II International Airport Kraków–Balice: 16 km

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Shuttle service
  • Pet bowls
  • Pet basket
  • Shared lounge/T V area
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Fan
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Room service

Kitchen:

  • Electric kettle

Parking:

  • Valet parking
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath

Wellness:

  • Fitness
  • Fitness centre

Activities:

  • Walking tours
  • Billiards

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English
  • Polish

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
Image 5 of Hotel H15 Francuski Old Town – Destigo Hotels
Image 6 of Hotel H15 Francuski Old Town – Destigo Hotels

Rules

Pets:

  • Pets are allowed on request. Charges may be applicable.

Groups:

  • When booking more than 6 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.5

Comfort:

9.5

Location:

9.8

Free WiFi:

9.3

Facilities:

9.2

Cleanliness:

9.5

Value for money:

9.1

Send Us a Message

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