Filipa 18, Old Town, 31-150 Kraków, Poland
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Image 1 of Hotel Indigo Krakow – Old Town, an IHG Hotel
Image 2 of Hotel Indigo Krakow – Old Town, an IHG Hotel

Hotel Description

So I’ve stayed at a bunch of hotels in Krakow’s Old Town, and honestly? Most of them try way too hard to be fancy or they’re just bland international chains that could be anywhere. Hotel Indigo is different though – it actually feels like it belongs in this city, you know what I mean?

First thing that hit me walking in was how they’ve managed to blend that boutique hotel vibe with the medieval character of the neighborhood. The lobby doesn’t scream “look how trendy we are” like some places do, but there’s definitely thought put into the design. I mean, when you’re this close to the Main Square (seriously, you can practically hear the trumpet call from St. Mary’s Tower), you could get away with doing nothing special, but they didn’t phone it in. The rooms have this warm, slightly industrial-chic thing going on – exposed brick here and there, but comfortable beds and actually good lighting for reading. And can we talk about how rare good lighting is in hotels?

What really impressed me though was the staff’s local knowledge. The front desk guy didn’t just hand me a generic tourist map – he marked up specific streets to avoid during the horse carriage rush (yeah, that’s a thing around 2-4pm) and suggested this tiny pierogi place on Grodzka Street that I never would’ve found otherwise. The location is honestly perfect if you want to be in the thick of things but not dealing with the Florianska Street crowds every time you leave your room. You’re close enough to walk to Wawel Castle in about ten minutes, but far enough from the main drag that you’re not hearing drunk bachelor parties stumbling back at 3am. Well, not every night anyway – this is Krakow’s party central after all.

The breakfast was better than expected too, with local stuff mixed in with the usual hotel fare. They had real oscypek cheese and proper Polish honey, not just the international breakfast buffet clone you get at most places. I actually ended up extending my stay by a night because, honestly, the combination of the location and that 9.3 rating made sense once I was there. It’s not trying to be the fanciest place in town, but everything just works – the shower pressure is great, the air conditioning actually cools the room, and they clearly understand that travelers want to feel like they’re experiencing Krakow, not just sleeping somewhere that happens to be in Krakow. If you’re planning to explore the Old Town properly and want a place that enhances the experience rather than just providing a bed, this is your spot.

Image 3 of Hotel Indigo Krakow – Old Town, an IHG Hotel
Image 4 of Hotel Indigo Krakow – Old Town, an IHG Hotel

Facilities

View:

  • View

Bedroom:

  • Linen
  • Wardrobe or closet
  • Extra long beds (> 2 metres)

General:

  • Shuttle service
  • Pet bowls
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Executive lounge access
  • Wake-up service
  • Heating
  • Soundproofing
  • Private entrance
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Coffee machine
  • Electric kettle

Parking:

  • Valet parking
  • Street parking

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Sun terrace
  • Terrace

Wellness:

  • Fitness
  • Fitness centre
  • Sauna

Activities:

  • Bicycle rental
  • Tour or class about local culture
  • Themed dinner nights
  • Bike tours
  • Walking tours
  • Temporary art galleries

Living Area:

  • Desk

Food & Drink:

  • Fruits
  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Auditory guidance
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • German
  • English
  • Polish
  • Russian

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
Image 5 of Hotel Indigo Krakow – Old Town, an IHG Hotel
Image 6 of Hotel Indigo Krakow – Old Town, an IHG Hotel

Rules

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 6 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.6

Comfort:

9.6

Location:

9.6

Free WiFi:

9.3

Facilities:

9.3

Cleanliness:

9.6

Value for money:

9.1

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