

Hotel Description
Nestled in the heart of Kraków’s historic Old Town, the charming Hotel Polonia stands as a beacon of Polish hospitality and elegance. This 8.5-rated establishment, located at Basztowa 25, 31-156 Kraków, Poland, offers a captivating blend of traditional charm and modern comforts, making it the perfect destination for discerning travelers seeking an authentic taste of Poland’s rich cultural heritage.
As you step through the hotel’s ornate entrance, you’re immediately transported back in time, with the building’s stunning 19th-century architecture serving as a testament to the city’s storied past. The elegant façade, adorned with intricate stone carvings and wrought-iron embellishments, sets the tone for the enchanting experience that awaits.
The lobby, with its high ceilings, grand chandeliers, and polished marble floors, exudes an air of timeless sophistication. The attentive and multilingual staff welcomes you with warm smiles, ensuring a seamless check-in process and a personalized start to your stay.
The hotel’s 65 well-appointed guest rooms and suites are designed to provide the ultimate in comfort and relaxation. Each room is tastefully decorated, featuring a harmonious blend of classic and contemporary elements. Plush bedding, en-suite bathrooms with premium amenities, and thoughtful modern conveniences, such as complimentary Wi-Fi and flat-screen televisions, cater to the needs of both leisure and business travelers.
One of the hotel’s standout features is its stunning rooftop terrace, which offers breathtaking panoramic views of the historic Old Town and the majestic Wawel Castle. Guests can soak up the sun, enjoy a refreshing drink, or indulge in a delectable meal while taking in the captivating sights that have enchanted visitors for centuries.
The Hotel Polonia’s commitment to exceptional dining experiences is evident in its on-site restaurant, which serves up a tantalizing array of traditional Polish and international cuisine. The chefs, trained in the art of culinary excellence, source the finest local ingredients to create mouthwatering dishes that celebrate the flavors of the region. Whether you’re savoring a hearty pierogi dish or exploring the diverse menu, each meal is a true gastronomic delight.
Alongside the restaurant, the hotel boasts a well-stocked bar, where guests can unwind with a carefully crafted cocktail or a glass of fine Polish wine. The cozy and inviting atmosphere provides the perfect setting for casual conversations, formal business meetings, or simply enjoying a moment of relaxation.
For those seeking to explore the city’s rich cultural heritage, the Hotel Polonia’s prime location couldn’t be more ideal. Just steps away from the hotel, guests can discover the captivating Rynek Główny, the largest medieval town square in Europe, with its stunning architecture, lively cafes, and vibrant street performers. The nearby Wawel Cathedral and Royal Castle, both UNESCO World Heritage Sites, offer a glimpse into Poland’s royal past, while the charming cobblestone streets and historic landmarks of the Old Town beckon visitors to wander and immerse themselves in the city’s timeless ambiance.
Beyond the hotel’s walls, guests can venture out to uncover the city’s diverse array of museums, art galleries, and cultural institutions, each offering a unique window into Kraków’s rich tapestry of history and creativity. The hotel’s knowledgeable concierge team is always on hand to provide recommendations and arrange personalized tours, ensuring that guests make the most of their time in this enchanting city.
Whether you’re seeking a romantic getaway, a cultural exploration, or a business-focused stay, the Hotel Polonia delivers an exceptional experience that seamlessly blends the charm of the past with the comforts of the present. With its unwavering commitment to exceptional service, attention to detail, and deep-rooted appreciation for the local heritage, this 8.5-rated hotel is poised to exceed the expectations of even the most discerning traveler.
Rooms
- Deluxe Double Room with 2 × 1 extra-large double bed for 2 adults, 1 child
- Premium Twin Room with 2 single beds and 1 sofa bed for 3 adults, 1 child
- Twin Room with 2 single beds for 2 adults, 1 child
- Double Room with 1 large double bed for 2 adults, 1 child
- Twin Room with 3 single beds for 3 adults, 1 child
- Apartment with double bed, 1 double bed, sofa bed and 1 sofa bed for 2 adults, 1 child


Reviews
Binyamin from China (9/10)
Beautiful classy style and very comfortable
Emma from United Kingdom (9/10)
Clean and tidy, good state of repair. Rooms are spacious and well presented. Dining room, bar and reception areas all great and staff friendly and helpful. Awesome location.
Russell from United Kingdom (9/10)
Very enjoyable and welcoming, staff attentive. Very good location
Hannah from United Kingdom (9/10)
Location is excellent right beside main station and old town. Hotel has an old Polish charm and is very clean and comfortable. Breakfast buffet we thought was fabulous- yoghurt, fruit, cereal, breads, juice, tea and coffee, wide selection of cold meat, cheese and salads as well as hot choices and cakes/pastries, and all nicely presented. Staff were very pleasant and professional.
Sarah from United Kingdom (9/10)
I love the hotel still had its old charm. Lovely and clean. the bathroom was well kept and maintained. Perfect location. Breakfast was a nice continental hot and cold.
Sergiy_1983 from Ukraine (9/10)
Excellent breakfast, the room was in the courtyard so no street noise. The hotel is most likely brick, so excellent sound insulation between the rooms. Polite staff. The very center of the city. Nearby all the city infrastructure. I recommend to visit.
David from United Kingdom (9/10)
Retro decor which was very nice and location cannot be better
Helen from United Kingdom (7/10)
Location perfect (close to old town) breakfast fine, staff helpful.
Lomas from United Kingdom (9/10)
Very spacious and clean room. The staff were very helpful and considerate. The hotel location was close to the railway station and the old town in Krakow.
Julia from Israel (9/10)
I had a great stay at Hotel Polonia Krakow. The room was comfortable and had everything I needed. The hotel is located in the city center, just a few minutes from the main rail and bus station, making it very convenient for travelers. It’s easy to get around and explore the city from here.
SURROUNDINGS
What’s nearby:
- Planty: 30 m
- Kamienica ASP: 300 m
- Krakow Barbican: 250 m
- Brama Floriańska: 250 m
- Plac Zabaw Kulkowo: 150 m
- Jan Matejko’s House: 200 m
- Krakow’s City Walls: 250 m
- Narodowy Bank Polski: 200 m
- Kuźnia D. Fabryki Zieleniewskich: 250 m
- Zespół Komunalnej Kasy Oszczędności: 250 m
Restaurants & cafes:
- Restaurant Kalejdoskop: 50 m
- Restaurant Kebab w Tunelu: 30 m
- Cafe/bar Chimney Cake Bakery: 50 m
Top attractions:
- Cloth Hall: 800 m
- Town Hall Tower: 850 m
- Main Market Square: 850 m
- St. Florian’s Gate: 400 m
- Wawel Royal Castle: 1.5 km
- Wieliczka Salt Mine: 12 km
- Adam Mickiewicz Monument: 650 m
- Schindler Factory Museum: 2.8 km
- National Museum of Krakow: 2 km
- Historical Museum of Krakow: 850 m
Natural beauty:
- Forest Bonarka: 4.7 km
Ski lifts:
- Krakow Valley I: 32 km
- Krakow Valley II: 32 km
- Siepraw Ski Lift: 23 km
Public transport:
- Train Kraków Zabłocie: 2.4 km
- Train Krakow Central Railway Station: 700 m
Closest airports:
- John Paul II International Airport Kraków–Balice: 16 km
Facilities
Bedroom:
- Linen
General:
- Air conditioning
- Non-smoking throughout
- Hardwood or parquet floors
- Heating
- Lift
- Non-smoking rooms
Kitchen:
- Electric kettle
Bathroom:
- Toilet paper
- Towels
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Services:
- Daily housekeeping
- Luggage storage
- Wake-up service
- Fax/photocopying Additional charge
- Tour desk
- Airport shuttle Additional charge
- 24-hour front desk
- Meeting/banquet facilities Additional charge
Activities:
- Temporary art galleries Off-site
Living Area:
- Desk
Food & Drink:
- Special diet menus (on request)
- Restaurant
- Tea/Coffee maker
Room Amenities:
- Clothes rack
Languages spoken:
- English
- Polish
- Russian
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Satellite channels
- Telephone
- TV
Great for your stay:
- Parking
- Restaurant
- Private bathroom
- Pets allowed
- Free WiFi
- Air conditioning
- Flat-screen TV
- Airport shuttle
- Non-smoking rooms
- Tour desk


Rules
Pets:
- Pets are allowed on request. Charges may be applicable.
Groups:
- When booking more than 5 rooms, different policies and additional supplements may apply.
Check-in:
- From 14:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 11:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
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