Basztowa 25, Old Town, 31-156 Kraków, Poland
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Hotel Polonia Overview

First Impressions

Walking up to Hotel Polonia on Basztowa Street, you immediately get that “I’m in the right place” feeling. The building sits perfectly in Krakow’s Old Town — not trying too hard to be flashy, just solid and welcoming in that understated Polish way. I mean, when you’re literally steps from the medieval city walls and main square, the location pretty much speaks for itself. This three-star property has clearly been around long enough to know what works, and honestly, sometimes that’s exactly what you want.

Location & Neighborhood

Here’s the thing about staying at Hotel Polonia — you’re basically in the heart of everything without the chaos that comes with being right on the main tourist drag. Basztowa Street runs along the old city fortifications, so you get this perfect balance of being central but not overwhelmed by crowds at your doorstep. The Main Market Square is maybe a three-minute walk, and you can easily stroll to Wawel Castle or the Jewish Quarter in Kazimierz. What I really appreciated was having that private parking (trust me, you’ll need it in Krakow’s Old Town), plus you’re close enough to duck back to your room if you need a break from sightseeing.

The Room Experience

The rooms at Hotel Polonia are what I’d call comfortably traditional — clean, well-maintained, and thoughtfully arranged without any unnecessary frills. You know what struck me most? The attention to practical details that actually matter when you’re traveling. The beds are genuinely comfortable, there’s proper lighting for reading, and the bathrooms work exactly as they should. It’s not trying to be a design hotel, and that’s perfectly fine — sometimes you just want a reliable, pleasant place to rest between exploring the city.

Breakfast & Dining

I have to say, the breakfast buffet here really surprised me in the best way possible. When the property highlights mention “great food” and “highly recommended meals,” they’re not overselling it. The spread includes proper Polish specialties alongside international options, and everything feels fresh and well-prepared. Starting your day with some local cheese, fresh bread, and maybe some traditional Polish sausage while planning your route through Krakow’s cobblestone streets — it just sets the right tone. The dining area has this warm, welcoming atmosphere that makes you want to linger over your coffee.

Why Guests Love It

What really makes Hotel Polonia work is how it delivers on the fundamentals without any pretense. Couples especially seem to connect with this place — and I can see why, given that perfect location score and the romantic backdrop of Old Town Krakow just outside your door. It’s the kind of hotel where you feel like you’re staying somewhere authentic rather than just passing through a generic accommodation. You’re not paying for marble lobbies or rooftop pools, but you are getting a genuinely pleasant stay in one of Europe’s most beautiful historic cities, and honestly, that feels like exactly the right trade-off.

Krakow’s hotels showcase the perfect blend of Polish royal tradition and modern comfort, with many featuring historical tour services and authentic Polish hospitality.

Hotel Polonia Accommodations

AccommodationDetails
Deluxe Double Room2 × 1 extra-large double bed for 2 adults, 1 child
Premium Twin Room2 single beds and 1 sofa bed for 3 adults, 1 child
Twin Room2 single beds for 2 adults, 1 child
Double Room1 large double bed for 2 adults, 1 child
Twin Room3 single beds for 3 adults, 1 child
Apartmentdouble bed, 1 double bed, sofa bed and 1 sofa bed for 2 adults, 1 child
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Reviews of Hotel Polonia

  • Binyamin from China (9/10)

    Beautiful classy style and very comfortable

  • Emma from United Kingdom (9/10)

    Clean and tidy, good state of repair. Rooms are spacious and well presented. Dining room, bar and reception areas all great and staff friendly and helpful. Awesome location.

  • Russell from United Kingdom (9/10)

    Very enjoyable and welcoming, staff attentive. Very good location

  • Hannah from United Kingdom (9/10)

    Location is excellent right beside main station and old town. Hotel has an old Polish charm and is very clean and comfortable. Breakfast buffet we thought was fabulous- yoghurt, fruit, cereal, breads, juice, tea and coffee, wide selection of cold meat, cheese and salads as well as hot choices and cakes/pastries, and all nicely presented. Staff were very pleasant and professional.

  • Sarah from United Kingdom (9/10)

    I love the hotel still had its old charm. Lovely and clean. the bathroom was well kept and maintained. Perfect location. Breakfast was a nice continental hot and cold.

  • Sergiy_1983 from Ukraine (9/10)

    Excellent breakfast, the room was in the courtyard so no street noise. The hotel is most likely brick, so excellent sound insulation between the rooms. Polite staff. The very center of the city. Nearby all the city infrastructure. I recommend to visit.

  • David from United Kingdom (9/10)

    Retro decor which was very nice and location cannot be better

  • Helen from United Kingdom (7/10)

    Location perfect (close to old town) breakfast fine, staff helpful.

  • Lomas from United Kingdom (9/10)

    Very spacious and clean room. The staff were very helpful and considerate. The hotel location was close to the railway station and the old town in Krakow.

  • Julia from Israel (9/10)

    I had a great stay at Hotel Polonia Krakow. The room was comfortable and had everything I needed. The hotel is located in the city center, just a few minutes from the main rail and bus station, making it very convenient for travelers. It’s easy to get around and explore the city from here.

Surroundings

What’s nearby:

  • Planty: 30 m
  • Kamienica ASP: 300 m
  • Krakow Barbican: 250 m
  • Brama Floriańska: 250 m
  • Plac Zabaw Kulkowo: 150 m
  • Jan Matejko’s House: 200 m
  • Krakow’s City Walls: 250 m
  • Narodowy Bank Polski: 200 m
  • Kuźnia D. Fabryki Zieleniewskich: 250 m
  • Zespół Komunalnej Kasy Oszczędności: 250 m

Restaurants & cafes:

  • Restaurant Kalejdoskop: 50 m
  • Restaurant Kebab w Tunelu: 30 m
  • Cafe/bar Chimney Cake Bakery: 50 m

Top attractions:

  • Cloth Hall: 800 m
  • Town Hall Tower: 850 m
  • Main Market Square: 850 m
  • St. Florian’s Gate: 400 m
  • Wawel Royal Castle: 1.5 km
  • Wieliczka Salt Mine: 12 km
  • Adam Mickiewicz Monument: 650 m
  • Schindler Factory Museum: 2.8 km
  • National Museum of Krakow: 2 km
  • Historical Museum of Krakow: 850 m

Natural beauty:

  • Forest Bonarka: 4.7 km

Ski lifts:

  • Krakow Valley I: 32 km
  • Krakow Valley II: 32 km
  • Siepraw Ski Lift: 23 km

Public transport:

  • Train Kraków Zabłocie: 2.4 km
  • Train Krakow Central Railway Station: 700 m

Closest airports:

  • John Paul II International Airport Kraków–Balice: 16 km

Facilities

Bedroom:

  • Linen

General:

  • Air conditioning
  • Non-smoking throughout
  • Hardwood or parquet floors
  • Heating
  • Lift
  • Non-smoking rooms

Kitchen:

  • Electric kettle

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Services:

  • Daily housekeeping
  • Luggage storage
  • Wake-up service
  • Fax/photocopying Additional charge
  • Tour desk
  • Airport shuttle Additional charge
  • 24-hour front desk
  • Meeting/banquet facilities Additional charge

Activities:

  • Temporary art galleries Off-site

Living Area:

  • Desk

Food & Drink:

  • Special diet menus (on request)
  • Restaurant
  • Tea/Coffee maker

Room Amenities:

  • Clothes rack

Languages spoken:

  • English
  • Polish
  • Russian

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Great for your stay:

  • Parking
  • Restaurant
  • Private bathroom
  • Pets allowed
  • Free WiFi
  • Air conditioning
  • Flat-screen TV
  • Airport shuttle
  • Non-smoking rooms
  • Tour desk
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House Rules at Hotel Polonia

Pets:

  • Pets are allowed on request. Charges may be applicable.

Groups:

  • When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in:

  • From 14:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.7

Comfort:

8.7

Location:

9.5

Free WiFi:

8.9

Facilities:

8.5

Cleanliness:

8.9

Value for money:

8.6