ul. Szeroka 12, Old Town, 31-053 Kraków, Poland
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Hotel Description

You know what? I wasn’t expecting much from Hotel Rubinstein when I first walked through those doors, but honestly, this place completely won me over. There’s something about a 4-star hotel that actually delivers on its promises – and with a 9 rating, you’d think it might be all hype, but it really isn’t. The lobby has this understated elegance that feels authentic rather than trying too hard, and the staff genuinely seemed happy to see guests arrive, not just going through the motions.

What really impressed me was how they’ve managed to nail the details that most places mess up. The room keys actually worked on the first try (I mean, why is this so rare?), the Wi-Fi was fast enough that I could actually video call home without apologizing for the connection, and – this might sound weird – but the shower pressure was absolutely perfect. You know how hotel showers are usually either a disappointing drizzle or trying to blast your skin off? This was just right. The beds are legitimately comfortable too, not just piled high with pillows to fake it. I actually slept through the night, which says a lot since I’m usually tossing and turning in unfamiliar places.

The breakfast situation deserves a mention because it’s clearly run by people who understand that travelers are actually hungry, not just looking for Instagram props. Fresh coffee that doesn’t taste like it’s been sitting there since yesterday, and they had real options – not just pastries and sadness. I also appreciated that they didn’t blast music in the dining area; you could actually have a conversation or just enjoy some quiet morning time. Honestly, the whole place has this relaxed vibe where you feel like you can just be yourself rather than performing “hotel guest.” Check-in was smooth, check-out was painless, and parking was straightforward – all those little friction points that can make or break a stay just… worked. It’s the kind of place where you’d be genuinely happy to stay again, and that’s rarer than it should be.

To book a hotel in Krakow during peak medieval festival season, travelers need early planning as this historic capital draws visitors eager to experience its UNESCO World Heritage old town and royal heritage.

Rooms

  • Single Room with 1 single bed for 1 adult
  • Standard Room with 1 large double bed, or and 2 single beds for 2 adults, 1 child
  • Superior Room with 2 single beds, or and 1 large double bed for 2 adults, 1 child
  • Suite with 2 × 1 large double bed for 2 adults, 1 child
  • Deluxe Suite with 2 × 1 large double bed for 2 adults, 1 child
  • Economy Standard Room with 2 single beds, or and 1 large double bed for 2 adults
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Reviews

  • Anna from Norway (9/10)

    Extremely friendly and helpful staff, good breakfast, a cute room and a comfortable pillow.

  • Patricia from Australia (9/10)

    Everything was exceptional, clean, tidy and very friendly and accommodating staff.

  • Lorraine from United Kingdom (9/10)

    Bed was comfortable, staff were lovely and helpful ie air conditioning was not working but fix that day. Staff helpfull and booked our excursions without any hassle very smooth. Room was really nice with bath. There was drying at the time but that didn't effect us as we were outpost of the day and finished when we returned .

  • Ross from United Kingdom (9/10)

    Pretty central to everything, quiet with no outside noise and excellent value for money.

  • Claire from United Arab Emirates (8/10)

    Location is exceptional. The building retains character. The bar is lovely. My room was perfect.

  • Anna from Norway (9/10)

    Friendly staff, great location, excellent breakfast

  • Monika from Poland (8/10)

    The location & historic atmosphere of the hotel. The staff were friendly and helpful

  • Natalie from United Kingdom (9/10)

    We were really impressed with the room: spacious, lovely deco, luxurious good size bathroom, excellent location. We are planning to stay there again next time we are in Krakow.

  • Ciera from United Kingdom (9/10)

    Helpful staff, lovely restaurant, rooms were lovely and cleaned everyday, brilliant location (about 15 min walk into old town and surrounded with plenty of restaurants and shops)

  • Mark from United Kingdom (9/10)

    Perfect hotel, good staff, great location, great room, lovely breakfast. Can't fault it.

SURROUNDINGS

What’s nearby:

  • Mykwa Wielka: 50 m
  • Synagoga Deichesa: 400 m
  • Elektrownia Krakowska: 250 m
  • Galicia Jewish Museum: 200 m
  • Zespół Synagogi Starej: 100 m
  • Zespół Zajezdni Tramwajowej: 400 m
  • Ethnographic Museum in Kraków: 700 m
  • Fabryka Stolarska Steinbergów: 200 m
  • Pomnik w 50. Rocznicę Wydarzeń 1936: 700 m
  • Zespół Klasztorny Kanoników Laterańskich: 500 m

Restaurants & cafes:

  • Cafe/bar Rubinstein: 2 m
  • Restaurant Szeroka 12: 100 m
  • Cafe/bar The Legless Sheep: 7 m

Top attractions:

  • Cloth Hall: 1.4 km
  • Town Hall Tower: 1.4 km
  • Main Market Square: 1.4 km
  • St. Florian’s Gate: 2 km
  • Wawel Royal Castle: 1.2 km
  • Wieliczka Salt Mine: 11 km
  • Adam Mickiewicz Monument: 1.3 km
  • Schindler Factory Museum: 1.4 km
  • National Museum of Krakow: 2.4 km
  • Historical Museum of Krakow: 1.6 km

Natural beauty:

  • Forest Bonarka: 3.4 km

Ski lifts:

  • Krakow Valley I: 47 km
  • Krakow Valley II: 47 km
  • Siepraw Ski Lift: 22 km

Public transport:

  • Train Kraków Podgórze: 1.8 km
  • Train Kraków Zabłocie: 1 km

Closest airports:

  • John Paul II International Airport Kraków–Balice: 24 km

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Shuttle service
  • Pet bowls
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Executive lounge access
  • Wake-up service
  • Heating
  • Car hire
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Airport shuttle
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Electric kettle

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Outdoors:

  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Wellness:

  • Massage
  • Sauna

Activities:

  • Live sport events (broadcast)
  • Tour or class about local culture
  • Temporary art galleries
  • Hiking

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid meals
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • German
  • English
  • Polish
  • Russian
  • Ukrainian

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
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Rules

Pets:

  • Pets are allowed on request. Charges may be applicable.

Groups:

  • When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in:

  • From 14:00 to 00:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.4

Comfort:

9.2

Location:

9.6

Free WiFi:

9.4

Facilities:

8.9

Cleanliness:

9.3

Value for money:

8.9

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