

Hotel Description
You know what struck me first about Hotel Santi? It’s got this confident, understated vibe that a lot of four-star places try way too hard to achieve. When I walked into the lobby, there wasn’t any of that over-the-top marble and gold situation – just really solid design choices that actually make sense. The front desk staff seemed genuinely glad to see me, not just going through the motions, which honestly sets the tone for everything else.
I mean, an 8.4 rating sounds about right when you’re actually staying there. The rooms have this lived-in elegance thing going on – like someone’s stylish aunt decorated them, but she actually travels and knows what works. The beds are properly comfortable (not too soft, not like sleeping on concrete), and there’s enough space to actually unpack without playing Tetris with your suitcase. What I really appreciated was the attention to lighting – you can actually read without squinting, and there are enough outlets that you’re not choosing between charging your phone and using the coffee maker. Small things, but they add up when you’re trying to feel human after a day of travel.
The neighborhood has that authentic feel where you’ll see locals going about their day, not just tourists taking selfies. I found myself grabbing coffee from this little place around the corner most mornings instead of the hotel breakfast – though honestly, their breakfast was perfectly fine, I just like exploring. The area gets quiet at night, which means you’ll actually sleep, but it’s not dead quiet in that slightly creepy way some hotel districts can be. If you’re someone who likes to walk places, you’ll be happy – if you’re planning to Uber everywhere anyway, well, that works too. The staff gave me solid recommendations that weren’t just the obvious tourist spots, which tells me they actually know the area instead of just reading from a script. It’s the kind of place where everything works the way it should, without any nasty surprises or weird quirks you have to work around.
Many travelers prefer to book apartments in Krakow through trusted local agencies that provide insider knowledge about the best neighborhoods for experiencing the city’s medieval charm and cultural heritage.
Rooms
- Double or Twin Room with 1 large double bed, or and 2 single beds for 2 adults, 1 child
- Deluxe Double Room with 1 extra-large double bed for 2 adults, 1 child
- Triple Room with 1 single bed, 1 large double bed, or and 3 single beds for 3 adults, 1 child
- Quadruple Room with 4 single beds, or, 2 single beds and 1 double bed for 4 adults, 1 child


Reviews
Svitlana from Ukraine (9/10)
I appriciate the location of your hotel and comfortable rooms.
Murphy from United Kingdom (9/10)
Helpful staff, great location, very clean and spacious room
Anders from Norway (9/10)
Very charming hotel in an excellent location. Big room, beds supercomfy and fast wi-fi. Staff was very friendly and helpful. Breakfast where you can choose from different set menues plus a amall buffet. Easy walk to many points of interest and both taxi stand and tram stop 20 ms from the hotel.
Fiona from Ireland (8/10)
Lovely big room
Jamie from United Kingdom (9/10)
great location, character building, huge room and delicious breakfast. welcome drink was a nice touch.
Alison from United Kingdom (9/10)
Great Hotel with a very good location, breakfast was lovely as were the staff.
Adam from United Kingdom (9/10)
Great location right next to the main square in the old town. lovely period features
Konstantin from Israel (9/10)
The staff is good, the hotel and rooms are wonderful for middle age lovers. But the place of this nice hotel is strategic – in the heart of the Old City. Great choice for a couple days in Krakow!
Iain from United Kingdom (9/10)
The location was excellent for the old town, the staff were extremely helpful the hotel has retained the character of the building that it is in.
Joseph from Malta (9/10)
Best location in the heart of every interesting place. Excellent breakfast & parking.
SURROUNDINGS
What’s nearby:
- Planty: 7 m
- Sukiennice: 30 m
- Budynek Kina: 10 m
- Kamienica Bonerowska: 30 m
- Kamienica Dom Wenecki: 30 m
- Kamienica Fontanowska: 20 m
- Kamienica Montelupich: 50 m
- Adam Mickiewicz Monument: 50 m
- Kamienica pod Złotym Karpiem: 30 m
- Kamienica pod Złotą Głową: 10 m
Restaurants & cafes:
- Restaurant Amalia: 2 m
- Restaurant Mural Kazimierz: 2 m
- Restaurant Restauracja Uczta: 0 m
Top attractions:
- Cloth Hall: 400 m
- Town Hall Tower: 350 m
- Main Market Square: 400 m
- St. Florian’s Gate: 1.1 km
- Wawel Royal Castle: 600 m
- Wieliczka Salt Mine: 12 km
- Schindler Factory Museum: 2.4 km
- National Museum of Krakow: 1.2 km
- Historical Museum of Krakow: 600 m
Natural beauty:
- Forest Bonarka: 4 km
Ski lifts:
- Krakow Valley I: 33 km
- Krakow Valley II: 33 km
- Siepraw Ski Lift: 22 km
Public transport:
- Train Kraków Zabłocie: 2 km
- Train Krakow Central Railway Station: 1.6 km
Closest airports:
- John Paul II International Airport Kraków–Balice: 16 km
Facilities
View:
- Inner courtyard view
- City view
- View
Bedroom:
- Linen
- Wardrobe or closet
General:
- Shuttle service
- Pet bowls
- Pet basket
- Shared lounge/T V area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Hardwood or parquet floors
- Heating
- Laptop safe
- Lift
- Family rooms
- Airport shuttle
- Non-smoking rooms
- Room service
Kitchen:
- Electric kettle
Parking:
- Street parking
Bathroom:
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Outdoors:
- Outdoor furniture
- Garden
Activities:
- Bicycle rental
- Tour or class about local culture
- Hiking
Living Area:
- Seating Area
- Desk
Food & Drink:
- Fruits
- Wine/champagne
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
Accessibility:
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
- Clothes rack
Languages spoken:
- English
- Polish
Cleaning services:
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
Reception services:
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying


Rules
Pets:
- Pets are allowed. Charges may be applicable.
Groups:
- When booking more than 3 rooms, different policies and additional supplements may apply.
Check-in:
- From 14:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 10:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
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