

Hotel Description
You know what struck me first about Hotel Wentzl? The lobby actually feels like someone’s elegant living room rather than that sterile hotel vibe you get in most places. I mean, this is a proper 4-star spot with a 9.2 rating, so you’d expect it to be nice, but there’s something genuinely welcoming here that goes beyond just fancy furniture. The staff remembers your name after day one – not in that forced, scripted way, but like they actually care about making your stay work.
The rooms are honestly better than I expected, and I’ve stayed in a lot of hotels. Everything’s well thought out, from the lighting (you can actually read without squinting) to the bathroom setup that doesn’t require a degree in engineering to figure out the shower. What I really appreciated was how quiet it stays, even when the place is full. You’ll sleep well here without needing earplugs, which is saying something these days. The beds are that perfect firmness where you sink in just enough without feeling like you’re being swallowed. And here’s a small thing that matters – the Wi-Fi actually works consistently throughout the building, not just in the lobby like some places.
Location-wise, you’re positioned really well for exploring without being stuck in the middle of tourist chaos. It’s one of those spots where you can walk to the main attractions but still feel like you’re staying somewhere with character rather than just another hotel that happens to be nearby. The neighborhood has that lived-in feel where locals actually go about their business, so you get a better sense of the place you’re visiting. Parking isn’t a nightmare either – they’ve got it sorted, which honestly saves you a lot of headache if you’re driving. The whole experience just feels… effortless, I guess? Like they’ve figured out all the little things that usually go wrong at hotels and actually fixed them. It’s the kind of place where you’d genuinely want to come back, not just because it was adequate but because it felt right.
Rooms
- Double Room with 1 large double bed for 2 adults, 1 child
- Deluxe Double Room with 1 extra-large double bed for 2 adults, 1 child


Reviews
Tomas from Argentina (10/10)
Everything.
Room, staff, location. Everything was great.The from United Kingdom (10/10)
Perfect location, the room was really big and had amazing views of the Old Town Square. Staff were helpful and the breakfast had a good selection of food.
Emily from United Kingdom (8/10)
Comfortable room with good amenities, helpful staff, great location right on the main square
Rose from United Kingdom (10/10)
Thought breakfast was lovely staff very friendly. Location amazing.
Martin from United Kingdom (10/10)
The location is superb with a fantastic view of the square. The breakfast choice was very good. There was scrambled egg or omelette to order and sausages, hash browns and bacon on offer amongst a wider continental selection. Staff very helpful organising our transfers. Extremely good value for what you get for the hotel overall.
Kate from United Kingdom (9/10)
Great location, amazing views of the Market Square
Michael from United Kingdom (10/10)
An absolute gem! From start to finish… we would definitely return again. A*
Samantha from United Kingdom (10/10)
Great location. Comfy beds. Staff were brilliant. Loved it
Ian from United Kingdom (10/10)
Perfect location and view over the square
Clare from United Kingdom (8/10)
Amazing location right on the square, and very handy for the attractions. The room was nicely decorated, and individual. Staff on front desk were helpful and attentive. We had an early trip to Auschwitz so missed breakfast, but were able to get a picnic bag, which had plenty of food for breakfast and lunch.
SURROUNDINGS
What’s nearby:
- Sukiennice: 50 m
- Town Hall Tower: 50 m
- Kamienica Tuczowska: 50 m
- Kamienica Bonerowska: 50 m
- Kamienica Dom Wenecki: 50 m
- Kamienica Fontanowska: 50 m
- Kamienica pod Obrazem: 8 m
- Kamienica Lanckorońskich: 50 m
- Kamienica pod Złotym Karpiem: 50 m
- Kamienica pod Złotą Głową: 50 m
Restaurants & cafes:
- Restaurant La Terrazza: 7 m
- Restaurant Szara Gęś: 20 m
- Restaurant Słodki Wentzl: 7 m
Top attractions:
- Cloth Hall: 100 m
- Main Market Square: 100 m
- St. Florian’s Gate: 1 km
- Wawel Royal Castle: 550 m
- Wieliczka Salt Mine: 14 km
- Adam Mickiewicz Monument: 150 m
- Schindler Factory Museum: 2.7 km
- National Museum of Krakow: 700 m
- Historical Museum of Krakow: 300 m
Natural beauty:
- Forest Bonarka: 4.2 km
Ski lifts:
- Krakow Valley I: 32 km
- Krakow Valley II: 32 km
- Siepraw Ski Lift: 23 km
Public transport:
- Train Kraków Zabłocie: 2.3 km
- Train Krakow Central Railway Station: 1.4 km
Closest airports:
- John Paul II International Airport Kraków–Balice: 15 km
Facilities
General:
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Heating
- Lift
- Airport shuttle
- Non-smoking rooms
- Wake up service/Alarm clock
Kitchen:
- Coffee machine
- Electric kettle
- Refrigerator
Bathroom:
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Wellness:
- Massage
Activities:
- Cycling
Living Area:
- Desk
Food & Drink:
- Minibar
- Restaurant
- Tea/Coffee maker
Languages spoken:
- English
- Polish
Cleaning services:
- Daily housekeeping
Safety & security:
- Fire extinguishers
- Smoke alarms
- Security alarm
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Cable channels
- Satellite channels
- Video games
- Radio
- Telephone
- TV
Reception services:
- Invoice provided
- Luggage storage
- Tour desk
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying


Rules
Pets:
- Free! Pets are allowed on request. No extra charges.
Check-in:
- From 14:00
- You’ll need to let the property know in advance what time you’ll arrive.
Check-out:
- Until 12:00
No age restriction:
- There is no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
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