Pawia 18 B, Old Town, 31154 Kraków, Poland
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Image 1 of Mercure Krakow Stare Miasto
Image 2 of Mercure Krakow Stare Miasto

Hotel Description

Nestled in the heart of Krakow’s captivating Old Town, the Mercure Krakow Stare Miasto hotel offers a seamless blend of modern sophistication and timeless charm. Located on Pawia Street, just moments away from the iconic Main Market Square, this four-star establishment invites guests to immerse themselves in the rich cultural tapestry of one of Europe’s most enchanting cities.

As you step through the hotel’s inviting entrance, you’ll be greeted by a warm and welcoming ambiance that sets the tone for your stay. The interior design effortlessly combines contemporary elements with subtle nods to the building’s historical heritage, creating a harmonious and inviting atmosphere. The lobby, adorned with plush furnishings and sleek, modern accents, provides a comfortable and stylish setting for guests to unwind and plan their Krakow adventures.

The hotel’s 198 guest rooms and suites have been meticulously designed to offer the utmost in comfort and relaxation. Each room features a soothing color palette, plush bedding, and a range of modern amenities to ensure a restful and rejuvenating experience. Guests can enjoy the convenience of complimentary high-speed Wi-Fi, flat-screen televisions, and well-appointed en-suite bathrooms, complete with luxurious toiletries and fluffy towels.

One of the standout features of the Mercure Krakow Stare Miasto is its exceptional dining experiences. The hotel’s on-site restaurant, Winestone, is a culinary destination in its own right, serving up a tantalizing array of regional and international cuisine. The menu showcases the best of Polish culinary traditions, complemented by a carefully curated selection of fine wines from around the world. Guests can savor their meals in the restaurant’s elegant and sophisticated setting, or opt for the al fresco dining experience on the charming outdoor terrace, offering breathtaking views of the Old Town.

For those seeking to indulge in some well-deserved pampering, the hotel’s wellness facilities provide the perfect oasis of relaxation. The fitness center, equipped with state-of-the-art cardio and strength-training equipment, allows guests to maintain their fitness routines while on the road. The tranquil sauna and steam room offer the perfect respite after a day of exploring the city, while the indoor pool provides a refreshing escape from the bustling streets of Krakow.

Beyond the hotel’s exceptional amenities, the Mercure Krakow Stare Miasto’s prime location makes it the ideal base for discovering the city’s rich historical and cultural treasures. The hotel is just a short stroll away from the Main Market Square, a UNESCO World Heritage Site that serves as the heart of Krakow’s Old Town. Guests can wander through the charming medieval streets, admire the striking architecture of the Cloth Hall and St. Mary’s Basilica, and immerse themselves in the vibrant atmosphere of this enchanting city.

For those seeking to venture further afield, the hotel’s dedicated concierge team is on hand to assist with arranging excursions, recommending must-see attractions, and providing insider tips to ensure a truly memorable stay. Whether you’re interested in exploring the stunning Wawel Castle, discovering the serene charm of the Kazimierz district, or venturing out to the breathtaking Wieliczka Salt Mine, the Mercure Krakow Stare Miasto is the perfect starting point for your Krakow adventure.

With its exceptional service, luxurious accommodations, and unbeatable location, the Mercure Krakow Stare Miasto has earned a well-deserved reputation as one of the top hotels in the city. Awarded a Scored 9.1 9.1 rating and four-star status, this elegant establishment offers a truly exceptional hospitality experience, catering to the needs of both leisure and business travelers alike. Whether you’re seeking a romantic getaway, a cultural immersion, or a productive business trip, the Mercure Krakow Stare Miasto is the perfect choice for your Krakow experience.

Rooms

  • Privilege Double Room with 1 double bed for 2 adults, 1 child
  • Classic Double Room with 1 large double bed for 2 adults
  • Classic Twin Room with 2 single beds for 2 adults, 1 child
  • Superior Queen Room with Sofa Bed with 1 sofa bed and 1 large double bed for 2 adults, 2 children
  • Junior Suite with One Double Bed and Sofa with 2 × 1 sofa bed and 1 large double bed for 2 adults, 2 children
  • Executive Suite with Queen bed and Terrace with 2 × 1 sofa bed and 1 large double bed for 2 adults, 2 children
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Reviews

  • Grazio from Malta (10/10)

    Spotlessly clean, amazing and friendly staff, and very central, just opposite main station, and food to die for.

  • Richard from United Kingdom (9/10)

    Very helpful and friendly reception staff. Comfortable beds and very clean. Also very well located for the train station and attractions.

  • Tracey from United Kingdom (10/10)

    Excellent location comfy beds clean reception staff really helpful.

  • Neil from United Kingdom (8/10)

    Very comfortable stay. Found the scrambled eggs to be undercooked on on of the breakfasts but exchanged for a very nice omelet. Rooms nice. Friendly staff. Good location. Recomended

  • Craig from United States (9/10)

    I have stayed at this hotel several times and will return due to the professional and courteous staff, the location, the cleanliness and overall comfort.

  • Elizabeth from United Kingdom (10/10)

    Very convenient location. Beautifully clean and comfortable and the staff were so welcoming and helpful

  • Gomes from Ireland (10/10)

    PERFECT ROOM!

  • Hurley from Ireland (9/10)

    location was excellent and staff were so welcoming and so professional helpful and friendly

    Lovely complimentary chocolate fruit and pastries . Our luggage was stored while we waited for our room

  • Alessandro from Luxembourg (10/10)

    Everything excellent!! Staff at reception and restaurants are super kind and helpful! The ambience of the hotel is very welcoming and ideal.to spend time not only outside visiting the city, but also inside for some chill time, I felt better than home!!!

  • Beata from United Kingdom (10/10)

    Hotel is in great location, just opposite the shopping centre and railway station. Rooms are well equipped and tastefully decorated. Staff professionalism and friendliness is on the highest level. They make you feel welcomed and are keen to answer any enquiries.

SURROUNDINGS

What’s nearby:

  • Planty: 350 m
  • Kamienica ASP: 450 m
  • Krakow Barbican: 500 m
  • Brama Floriańska: 500 m
  • Plac Zabaw Kulkowo: 50 m
  • St. Florian’s Gate: 200 m
  • Krakow’s City Walls: 500 m
  • Narodowy Bank Polski: 350 m
  • Zespół Klasztorny Misjonarzy: 400 m
  • Zespół Klasztoru ss. Nazaretanek: 400 m

Restaurants & cafes:

  • Cafe/bar Loża Cafe: 20 m
  • Restaurant Pizza Hut: 40 m
  • Restaurant Winestone: 40 m

Top attractions:

  • Cloth Hall: 1 km
  • Town Hall Tower: 1.1 km
  • Main Market Square: 1 km
  • Wawel Royal Castle: 1.7 km
  • Wieliczka Salt Mine: 15 km
  • Polish Aviation Museum: 4.3 km
  • Adam Mickiewicz Monument: 1 km
  • Schindler Factory Museum: 3 km
  • National Museum of Krakow: 2.2 km
  • Historical Museum of Krakow: 1.1 km

Natural beauty:

  • Forest Bonarka: 4.9 km

Ski lifts:

  • Krakow Valley I: 32 km
  • Krakow Valley II: 32 km
  • Siepraw Ski Lift: 26 km

Public transport:

  • Train Kraków Zabłocie: 2.6 km
  • Train Krakow Central Railway Station: 500 m

Closest airports:

  • John Paul II International Airport Kraków–Balice: 16 km

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Shuttle service
  • Pet bowls
  • Pet basket
  • Minimarket on site
  • Shared lounge/T V area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Cleaning products
  • Electric kettle

Parking:

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Outdoors:

  • Outdoor furniture

Wellness:

  • Fitness
  • Fitness centre

Activities:

  • Bicycle rental
  • Live sport events (broadcast)
  • Tour or class about local culture
  • Themed dinner nights
  • Bike tours
  • Walking tours
  • Temporary art galleries
  • Cycling
  • Hiking

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed

Languages spoken:

  • German
  • English
  • French
  • Polish
  • Russian
  • Ukrainian

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Meeting/banquet facilities

Entertainment and family services:

  • Board games/puzzles
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Image 6 of Mercure Krakow Stare Miasto

Rules

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 7 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.3

Comfort:

9.4

Location:

9.7

Free WiFi:

8.9

Facilities:

9.2

Cleanliness:

9.3

Value for money:

8.9

Send Us a Message

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