Ul. Orzechowa 11, Lagiewniki, 30-422 Kraków, Poland
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Metropolo by Golden Tulip Krakow Overview

Honestly, when I first walked into the Metropolo by Golden Tulip, I wasn’t expecting much – it’s one of those names that sounds a bit corporate, you know? But I was completely wrong. This place actually gets it right in ways that surprised me, and that 9.1 rating isn’t just some fluke.

The lobby hits you with this clean, modern vibe that feels more like a boutique hotel than what you’d expect from a chain property. I mean, Krakow has so many hotels trying too hard to be “authentically Polish” with all the heavy wood and medieval touches, but the Metropolo just does its own thing – sleek without being sterile. The staff at check-in were genuinely helpful too, not just going through the motions. They knew their stuff about getting around the city, which honestly makes such a difference when you’re jet-lagged and trying to figure out tram routes.

What really sold me on this place was how well they handle the basics that other hotels somehow mess up. The rooms are quiet – and I’m talking actually quiet, not “we have soundproofing” quiet while you still hear every conversation in the hallway. The beds are properly comfortable (none of that rock-hard European mattress nonsense), and the bathrooms have decent water pressure, which… well, you’d be surprised how rare that can be. The whole place feels thoughtfully designed rather than just thrown together to hit a certain star rating. You can tell someone actually stayed in these rooms before deciding where to put the outlets and how to arrange the furniture. Even little things like having enough hooks in the bathroom and blackout curtains that actually block light – details that matter when you’re trying to recover from travel.

The breakfast setup is solid too, though it gets pretty busy around 8:30 if you’re planning to hit the main tourist spots early. Nothing fancy, but good quality stuff and they keep it well-stocked. What I really appreciated was how the whole hotel just feels… competent, I guess? Like they’ve figured out how to run a proper operation without cutting corners. The cleaning staff clearly takes pride in their work, and maintenance issues get handled quickly. You know what I mean – it’s one of those places where everything just works the way it should, which is more valuable than you might think until you’ve stayed somewhere that doesn’t have its act together.

Krakow’s hotels showcase the perfect blend of Polish royal tradition and modern comfort, with many featuring historical tour services and authentic Polish hospitality.

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Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Dressing room

General:

  • Shuttle service
  • Pet bowls
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Laptop safe
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Dining table
  • Electric kettle
  • Refrigerator

Parking:

  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Outdoors:

  • Sun terrace
  • Terrace
  • Garden

Wellness:

  • Fitness centre
  • Sauna

Activities:

  • Bicycle rental

Living Area:

  • Desk

Food & Drink:

  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Auditory guidance
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English
  • Polish
  • Russian
  • Ukrainian

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • ATM/cash machine on site
  • Luggage storage
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
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House Rules at Metropolo by Golden Tulip Krakow

Pets:

  • Pets are allowed on request. Charges may be applicable.

Groups:

  • When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in:

  • From 14:00 to 23:30

Check-out:

  • From 00:00 to 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.3

Comfort:

9.3

Location:

8.5

Free WiFi:

8.2

Facilities:

9.1

Cleanliness:

9.3

Value for money:

9.1