20 Długa, Old Town, 31-146 Kraków, Poland
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MUSE – LoftAffair Collection Overview

First Impressions

Walking up to MUSE – LoftAffair Collection on Długa Street, you get this immediate sense that it’s not your typical hotel. The building has that old Kraków character — thick walls, a certain quietness — but step inside and it shifts into something more contemporary and considered. It’s a three-star property, but honestly, it punches well above that in terms of atmosphere and feel.

Location & Neighborhood

The address alone is worth talking about. Długa Street sits right in the Old Town, which means you’re genuinely within walking distance of everything that matters — the Main Market Square, Wawel Castle, the Jewish Quarter of Kazimierz if you’re up for a slightly longer stroll. Couples especially seem to fall for this spot, and it’s easy to see why — the streets around here are made for wandering together in the evening, grabbing a glass of something local, not rushing anywhere. I mean, a location score of 9.6 from actual guests says more than I ever could.

The Rooms

The loft-style rooms are where the hotel really earns its name. There’s a design sensibility here that feels intentional — exposed elements, interesting proportions, the kind of space that makes you want to stay in for a bit rather than just treat it as somewhere to sleep. It’s not a huge property, which actually works in its favor — things feel more personal, less anonymous. You’re not just a room number here.

The Vibe

What sets this place apart from a lot of Old Town options is the mood. It’s calm without being boring, stylish without trying too hard. The staff, from what guests consistently say, are genuinely helpful — the sort of people who’ll point you toward a good milk bar for lunch rather than just hand you a tourist brochure. That kind of local knowledge makes a real difference when you’re trying to get under the skin of a city like Kraków. A rating of 9.2 overall isn’t something that happens by accident — it reflects a place that actually cares about the experience it’s delivering.

Why Guests Love It

Honestly, it comes down to a combination of things that are harder to find together than you’d think. You’ve got a location that puts you right at the heart of one of Poland’s most beautiful cities, rooms that have real character, and a scale that keeps everything feeling personal. For couples especially, MUSE – LoftAffair Collection hits a sweet spot — it’s romantic without being fussy, central without being chaotic, and distinctive without being weird about it. If you’re planning a trip to Kraków and want somewhere that feels like a genuine choice rather than just a place to crash, this one’s worth your attention.

MUSE – LoftAffair Collection Accommodations

AccommodationDetails
Deluxe One-Bedroom Apartment with Balconylarge double bed, 1 large double bed, sofa bed and 1 sofa bed for 4 adults
One-Bedroom Apartment with Terracelarge double bed, 1 large double bed, sofa bed and 1 sofa bed for 4 adults
Superior Apartment with Separated Bedroom arealarge double bed, 1 large double bed, sofa bed and 1 sofa bed for 4 adults
Apartmentlarge double bed, 1 large double bed, sofa bed and 1 sofa bed for 4 adults
Deluxe Apartmentlarge double bed, 1 large double bed, sofa bed and 1 sofa bed for 4 adults
Deluxe One-Bedroom Apartment with Balconylarge double bed, 1 large double bed, sofa bed and 1 sofa bed for 4 adults
Superior Apartmentlarge double bed, 1 large double bed, sofa bed and 1 sofa bed for 4 adults
One-Bedroom Apartmentlarge double bed, 1 large double bed, sofa bed and 1 sofa bed for 4 adults
One-Bedroom Apartmentlarge double bed, 1 large double bed, sofa bed and 1 sofa bed for 4 adults
Deluxe Apartmentlarge double bed, 1 large double bed, sofa bed and 1 sofa bed for 4 adults
Deluxe One-Bedroom Apartment with Balconylarge double bed, 1 large double bed, sofa bed and 1 sofa bed for 4 adults
Standard Apartmentlarge double bed, 1 large double bed, sofa bed and 1 sofa bed for 4 adults
Superior Apartmentlarge double bed, 1 large double bed, sofa bed and 1 sofa bed for 4 adults
One-Bedroom Apartmentlarge double bed, 1 large double bed, sofa bed and 1 sofa bed for 4 adults
Deluxe Apartmentlarge double bed, 1 large double bed, sofa bed and 1 sofa bed for 4 adults
Deluxe One-Bedroom Apartment with Balconylarge double bed, 1 large double bed, sofa bed and 1 sofa bed for 4 adults
Deluxe One-Bedroom Apartmentlarge double bed, 1 large double bed, sofa bed and 1 sofa bed for 4 adults
Superior Apartment1 sofa bed and 1 large double bed for 4 adults
Premium Studio1 sofa bed and 1 large double bed for 4 adults
Premium Studio1 sofa bed and 1 large double bed for 4 adults
Penthouse Two-Bedroom Duplex Apartment4 × 1 large double bed, sofa bed and 1 sofa bed for 6 adults
Penthouse Two-Bedroom Duplex Apartment2 × 2 single beds, 2 × 1 large double bed, sofa bed and 1 sofa bed for 6 adults
Apartment with Terrace6 × 1 large double bed, sofa bed and 1 sofa bed for 8 adults
Deluxe Apartment7 × 1 large double bed, 2 × 4, sofa bed and 1 sofa bed for 10 adults
Two-Bedroom Apartment4 × 1 large double bed, sofa bed and 1 sofa bed for 6 adults
Superior Apartment4 × 1 large double bed, sofa bed and 1 sofa bed for 6 adults
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Reviews of MUSE – LoftAffair Collection

  • Abed from Israel (10/10)

    Location , clean , value for money

  • Jane from United Kingdom (9/10)

    Very clean and functional

  • Angela from United Kingdom (9/10)

    The apartment was lovely, modern and within a short distance from the main square. I would definitely recommend the apartment to family and friends 😊

  • Cheryl from United Kingdom (8/10)

    Good location – door entry was very frustrating – you had to yank the door so hard to open – life was all boarded up

  • Rachel from Ireland (8/10)

    Apartment lovely, well equipped.
    Bit hot, found it hard to manage heating system!!
    Excellent location, 5 min walk from Old Town Square.
    We were early in and late flight out. Baggage storage for The Loft is a good 10 to 15 min walk from the apartment. We used Uber, but somewhere better located for luggage storage .
    A few leaflets on some tourist information would have been good aswell.
    One or two tweaks and we would have given the Apartment 10 out of 10, but would definitely recommend 👌🏻

  • Rita from Greece (9/10)

    The hotel was near the historical centre, quite and safe .

  • Ben from United Kingdom (9/10)

    Great accomodation. Spotlessly clean. Perfect location.
    What's not to like.

  • Liane from United Kingdom (10/10)

    Very close to old town. Had everything we needed. Very clean, warm and welcoming. Excellent value for money.

  • Swoggler from United Kingdom (9/10)

    Modern apartment with terrace just outside the old town. Well equipped and comfortable, everything worked.

  • Edyta from Poland (10/10)

    Ok super

Surroundings

What’s nearby:

  • Planty: 150 m
  • Kamienica ASP: 250 m
  • Krakow Barbican: 450 m
  • Zespół Domu Plastyków: 550 m
  • Pomnik Stanisława Kutrzeby: 350 m
  • Skwer prof. Bartoszewskiego: 450 m
  • Zespół Klasztorny Marków: 350 m
  • Mieszkanie – Pracownia nr 12: 10 m
  • Zespół Klasztorny Misjonarzy: 300 m
  • Dom Izby Przemysłowo-Handlowej: 150 m

Restaurants & cafes:

  • Restaurant Dong do: 7 m
  • Restaurant Długa 18: 300 m
  • Restaurant Superheroes Pizza&Spaghetti: 300 m

Top attractions:

  • Cloth Hall: 750 m
  • Town Hall Tower: 800 m
  • Main Market Square: 750 m
  • St. Florian’s Gate: 600 m
  • Wawel Royal Castle: 1.6 km
  • Wieliczka Salt Mine: 13 km
  • Adam Mickiewicz Monument: 800 m
  • Schindler Factory Museum: 3.3 km
  • National Museum of Krakow: 1.7 km
  • Historical Museum of Krakow: 600 m

Natural beauty:

  • Forest Bonarka: 5 km

Ski lifts:

  • Krakow Valley I: 31 km
  • Krakow Valley II: 31 km
  • Siepraw Ski Lift: 25 km

Public transport:

  • Train Kraków Łobzów: 2.6 km
  • Train Krakow Central Railway Station: 950 m

Closest airports:

  • John Paul II International Airport Kraków–Balice: 15 km

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Extra long beds (> 2 metres)

Kitchen:

  • Coffee machine
  • Cleaning products
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Dishwasher
  • Microwave
  • Refrigerator
  • Kitchenette

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Transport:

  • Shuttle service Additional charge
  • Airport shuttle Additional charge

Living Area:

  • Sofa
  • Seating Area
  • Desk

Accessibility:

  • Upper floors accessible by elevator

Miscellaneous:

  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Non-smoking rooms

Outdoor & View:

  • City view

Room Amenities:

  • Socket near the bed
  • Clothes rack
  • Hardwood or parquet floors
  • Soundproofing
  • Private entrance
  • Ironing facilities
  • Iron
  • Air conditioning

Languages spoken:

  • English
  • Polish

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • Carbon monoxide detector

Media & Technology:

  • Streaming service (like Netflix)
  • Flat-screen TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Express check-in/check-out

Great for your stay:

  • Private bathroom
  • Pets allowed
  • Free WiFi
  • Air conditioning
  • Kitchenette
  • Family rooms
  • Flat-screen TV
  • Airport shuttle
  • Non-smoking rooms
  • Shower

Building characteristics:

  • Detached
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House Rules at MUSE – LoftAffair Collection

Pets:

  • Free! Pets are allowed. No extra charges.

Groups:

  • When booking more than 5 rooms, different policies and additional supplements may apply.

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 15:00
  • You’ll need to let the property know in advance what time you’ll arrive.

Check-out:

  • Until 11:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.1

Comfort:

9.4

Location:

9.7

Free WiFi:

8.8

Facilities:

9.3

Cleanliness:

9.5

Value for money:

9.2