

Hotel Description
Nestled in the heart of Krakow’s vibrant Krowodrza district, the Novotel Kraków City West is an exceptional hotel that seamlessly blends modern elegance with the city’s rich cultural heritage. Boasting a renowned rating of 8.7, this establishment has become a premier destination for discerning travelers seeking a truly remarkable experience.
Situated just a short distance from the historic Old Town, the Novotel Kraków City West offers guests unparalleled access to the city’s most iconic landmarks and attractions. The hotel’s prime location at Al. Armii Krajowej 11 puts visitors within easy reach of the Wawel Royal Castle, the Rynek Główny (Main Market Square), and the enchanting Kazimierz district, allowing them to immerse themselves in the essence of Krakow’s captivating past.
Upon entering the Novotel Kraków City West, guests are greeted by a striking contemporary design that seamlessly blends with the building’s architectural charm. The lobby’s sleek and modern aesthetic, complete with warm lighting and clean lines, sets the tone for the hotel’s overall ambiance, which effortlessly balances elegance and comfort.
The hotel’s 198 guest rooms and suites are meticulously appointed, offering a sanctuary of tranquility and relaxation. Each accommodation features a harmonious blend of contemporary décor and thoughtful amenities, ensuring that every stay is a truly memorable experience. Guests can expect plush bedding, ample work space, and state-of-the-art technology, including high-speed Wi-Fi and interactive flat-screen televisions, catering to the needs of both leisure and business travelers.
One of the hotel’s standout features is its exceptional dining options. The Novotel Kraków City West boasts an on-site restaurant that celebrates the flavors of Poland and the surrounding region, offering a tantalizing menu of traditional dishes with a modern twist. Guests can savor the finest local ingredients, expertly prepared by the hotel’s talented culinary team, while enjoying panoramic views of the city skyline.
Beyond the dining experience, the Novotel Kraków City West also offers an array of leisure facilities to enhance the overall guest experience. The hotel’s state-of-the-art fitness center, equipped with the latest exercise equipment, allows guests to maintain their wellness routines while on the road. Additionally, the hotel’s well-appointed indoor pool and sauna provide the perfect respite after a day of exploring the city.
For those traveling on business, the Novotel Kraków City West boasts a comprehensive selection of meeting and event spaces, catering to a wide range of corporate needs. The hotel’s conference facilities are equipped with the latest audio-visual technology and can accommodate gatherings of various sizes, from intimate boardroom meetings to large-scale conferences.
The hotel’s commitment to exceptional service is evident in every aspect of the guest experience. The Novotel Kraków City West’s attentive staff are dedicated to anticipating and exceeding the needs of each visitor, ensuring that every stay is seamless and enjoyable. Whether it’s arranging private transfers, providing local recommendations, or catering to special requests, the hotel’s team is committed to delivering a truly personalized experience.
Sustainability and environmental responsibility are also at the forefront of the Novotel Kraków City West’s ethos. The hotel has implemented a range of eco-friendly initiatives, including energy-efficient practices, waste reduction programs, and the use of sustainable materials, demonstrating its commitment to preserving the planet for future generations.
In conclusion, the Novotel Kraków City West is a true gem in the heart of one of Europe’s most captivating cities. With its exceptional amenities, impeccable service, and unbeatable location, this hotel is the perfect choice for travelers seeking a balance of modern comfort and timeless elegance. Whether visiting Krakow for business or leisure, the Novotel Kraków City West promises an unforgettable and truly remarkable experience.
Rooms
- Superior Double Room with 1 sofa bed and 1 large double bed for 2 adults, 2 children
- Superior Room with two single beds with 2 single beds for 2 adults
- Executive Queen Room with 1 large double bed for 2 adults
- Executive Twin Room with 2 single beds for 2 adults
- Executive Room with Two Big Beds with 2 double beds for 2 adults, 2 children
- Superior Suite with Queen Bed and Kitchenette with large double bed, 1 large double bed, sofa bed and 1 sofa bed for 2 adults, 2 children
- Suite with large double bed, 1 large double bed, sofa bed and 1 sofa bed for 2 adults, 2 children


Reviews
Rati from Georgia (9/10)
Everything was great. It is kid friendly, adult friendly, everything is clean, staff is brilliant.
Lorraine from United Kingdom (8/10)
I loved the entrance to the property, the look inside the reception. The amenities for children
Ewa from United Kingdom (9/10)
Location, comfortable bed, nice decor and bathroom. Great swimming pool.
Ewa from United Kingdom (9/10)
Location. Gym and indoor pool. Good breakfast and helpful staff.
Bilyana from United Kingdom (9/10)
Clean hotel, staff were great, safe place, pool was good except on a weekend when it was so busy.
Mate from Hungary (9/10)
Marek from United Kingdom (9/10)
A legacy hotel well repositioned for the modern times and able to withstand fancy competition
Christopher from Spain (9/10)
Everything was fantastic.
Franciszek from Poland (8/10)
The bathroom was really great. Decor of the rooms, the dining hall and of the lobby itself was also top notch.
Breakfast OK.Bridie from United Kingdom (9/10)
Massively impressed with this hotel, so clean and friendly. Everything was perfect from the room to all the facilities.
The dinner in the restaurant was lovely.
We are wanting to come back and miss it already.
SURROUNDINGS
What’s nearby:
- Błonia: 2.3 km
- Plac Zabaw: 2.1 km
- Błonia Park: 2.1 km
- Ławeczka nr 2: 1.3 km
- Wybieg dla Psów: 1.7 km
- Głaz-Znak Spotkań JP II: 1.9 km
- Plac Zabaw Kmieca i Mazowiecka: 2.2 km
- Plac Zabaw przy ul. Bydgoskiej: 1.5 km
- Park Kieszonkowy – Ogród Literacki: 1.6 km
- Park Kieszonkowy im. Papcia Chmiela: 2.1 km
Restaurants & cafes:
- Restaurant Alibi: 350 m
- Restaurant Mercedes Cafe: 250 m
- RestaurantNOVOTEL Krakow City we: 20 m
Top attractions:
- Cloth Hall: 3.3 km
- Town Hall Tower: 3.3 km
- Main Market Square: 3.2 km
- St. Florian’s Gate: 3.8 km
- Wawel Royal Castle: 3.9 km
- Wieliczka Salt Mine: 16 km
- Adam Mickiewicz Monument: 3.3 km
- Schindler Factory Museum: 5 km
- National Museum of Krakow: 2.7 km
- Historical Museum of Krakow: 3.2 km
Natural beauty:
- Forest Bonarka: 6 km
Ski lifts:
- Krakow Valley I: 29 km
- Krakow Valley II: 29 km
- Siepraw Ski Lift: 25 km
Public transport:
- Train Kraków Mydlniki: 4.3 km
- Train Kraków Łobzów: 2.6 km
Closest airports:
- Katowice Airport: 99 km
- John Paul II International Airport Kraków–Balice: 8 km
Facilities
Bedroom:
- Wardrobe or closet
General:
- Pet bowls
- Shared lounge/T V area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Packed lunches
- Carpeted
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Airport shuttle Additional charge
- Non-smoking rooms
- Room service
Bathroom:
- Private bathroom
Outdoors:
- Picnic area
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Wellness:
- Fitness/spa locker rooms
- Sun loungers or beach chairs
- Fitness centre
Activities:
- Bicycle rental Additional charge
- Badminton equipment
- Kids’ club
- Cycling
- Table tennis
- Games room
Living Area:
- Desk
Food & Drink:
- Fruits Additional charge
- Wine/champagne Additional charge
- Kid-friendly buffet
- Kid meals Additional charge
- Special diet menus (on request)
- Snack bar
- Bar
- Restaurant
Accessibility:
- Wheelchair accessible
Room Amenities:
- Socket near the bed
- Clothes rack
Languages spoken:
- German
- English
- Spanish
- French
- Italian
- Polish
- Russian
- Ukrainian
Cleaning services:
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Reception services:
- Invoice provided
- Private check-in/check-out
- ATM/cash machine on site
- Luggage storage
- Tour desk
- 24-hour front desk
Business facilities:
- Fax/photocopying Additional charge
- Business centre Additional charge
- Meeting/banquet facilities Additional charge
Indoor swimming pool:
- Opening times
- Open all year
Most popular facilities:
- Indoor swimming pool
- Private parking
- Free WiFi
- Airport shuttle
- Family rooms
- Fitness centre
- Non-smoking rooms
- Restaurant
- Bar
- Fabulous breakfast
Entertainment and family services:
- Indoor play area
- Board games/puzzles
Parking Private parking is possible on site (reservation is not possible) and costs 70 zł per day.:
- Electric vehicle charging station
- Accessible parking


Rules
Pets:
- Pets are allowed. Charges may be applicable.
Groups:
- When booking more than 7 rooms, different policies and additional supplements may apply.
Check-in:
- From 16:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 12:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
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