

Hotel Description
Exceptional Lodging in the Heart of Kraków’s Historic Old Town
Nestled in the charming and vibrant Old Town district of Kraków, Poland, Portal House Apartments offer travelers a truly exceptional accommodation experience. With a remarkable rating of 9.3, this hotel stands out as a premier destination for those seeking a blend of modern comfort, historical ambiance, and unparalleled convenience.
As you step through the threshold of Portal House Apartments, you are immediately transported to a world where the past and present seamlessly intertwine. The building’s striking 17th-century architecture, with its beautifully preserved façade and intricate details, sets the tone for an immersive journey into Kraków’s rich cultural heritage. The meticulously restored interiors masterfully combine traditional elements with contemporary amenities, creating a harmonious and inviting atmosphere that captivates the senses.
Each of the apartments at Portal House Apartments is a masterpiece of design, offering guests a private oasis of comfort and relaxation. Ranging from cozy studios to spacious one-bedroom suites, the accommodations are thoughtfully appointed to cater to the diverse needs of both solo travelers and couples. Plush bedding, well-equipped kitchenettes, and ample living spaces ensure that every guest can unwind and feel completely at home.
One of the true highlights of staying at Portal House Apartments is the unbeatable location. Situated just steps away from the iconic Rynek Główny, the historic main square of Kraków, guests have immediate access to a wealth of cultural treasures and vibrant city life. The surrounding Old Town district is a UNESCO World Heritage Site, brimming with stunning medieval architecture, charming cobblestone streets, and a myriad of cafes, restaurants, and boutiques.
Guests at Portal House Apartments can immerse themselves in the city’s rich history by visiting nearby landmarks such as the Wawel Royal Castle, the Cloth Hall, and the impressive Basilica of St. Mary. The hotel’s central location also provides easy access to public transportation, allowing visitors to effortlessly explore the wider Kraków region, including the breathtaking Tatra Mountains and the Wieliczka Salt Mine, both UNESCO World Heritage Sites.
In addition to its prime location, Portal House Apartments offers a range of amenities and services that cater to the diverse needs of its guests. The 24-hour reception desk ensures that assistance is always available, while the well-appointed common areas, including a cozy lounge and a charming courtyard, provide inviting spaces for relaxation and socializing.
For those seeking to immerse themselves in the local culinary scene, the hotel’s knowledgeable staff are happy to provide recommendations and assistance in navigating the vibrant gastronomic landscape of Kraków. From traditional Polish delicacies to contemporary international cuisine, the surrounding area offers a wealth of dining options to satisfy every palate.
Beyond its exceptional accommodations and unbeatable location, Portal House Apartments is also committed to sustainability and eco-friendly practices. The hotel’s dedication to reducing its environmental impact is evident in its energy-efficient systems, responsible waste management, and the use of locally sourced and organic materials wherever possible.
Whether you are a history buff, a culture enthusiast, or simply seeking a memorable and rejuvenating getaway, Portal House Apartments in Kraków’s Old Town is the perfect destination. With its exceptional quality, impeccable service, and unwavering commitment to guest satisfaction, this hotel consistently exceeds expectations and sets a new standard for luxury and comfort in the heart of this captivating Polish city.
Rooms
- Superior Apartment with single bed1 double bed, 1 single bed, 1 double bed, sofa bed and 1 sofa bed for 5 adults
- Deluxe Apartment with 2 × 1 large double bed, 2 × 2 single beds, sofa bed and 1 sofa bed for 6 adults
- Double or Twin Room with 1 large double bed, or and 2 single beds for 2 adults
- Junior Suite with large double bed, 1 large double bed, sofa bed and 1 sofa bed for 3 adults
- Standard Apartment with single beds, 2 single beds, sofa bed and 1 sofa bed for 4 adults


Reviews
Angelina from Bulgaria (10/10)
Everyfhing was very good. Location is great, staff was nice and helpful. The room was spacious, clean, comfortable.
Samuel from United Kingdom (8/10)
The location was amazing, a mere 3 minuet walk into the main market square. Staff were brilliant and room was far better than expected considering the affordable price.
Heda from Czech Republic (9/10)
A wonderful place to stay. It is in the very centre, next to Rynek Glowny. The hotel also provided us with a parking place in the parking lot some 500 metres away for a discounted price. The staff very kind and helpful.
Vilma from Lithuania (9/10)
Very clean, excellent location and breakfast.
Akelleher from Ireland (10/10)
Perfect location. Delicious & fulsome breakfast.
Best value for money. Professional staff. Solid wall construction ,so you never heard a sound in the corridors or in the other rooms..Foteini from Greece (10/10)
I liked the fact that there was no cleaning service every single day, only when we needed it. Location was excellent and the staff very polite and helpful. Breakfast was a surprise, just what we needed to eat every day. Not much but not little 🥰, quality of the food was very good and everything was cooked the same day. Coffee was very good as well. When we had to leave really early for a tour, , they were happy to prepare us "breakfast to go" and give us coffee and water as well. I highly recommend this place.
Gila from Israel (10/10)
Very close to Rynek Gluvny and to all things you may need…. Shops, Restaurants, Museum…. Just nice walking in beautiful Krakow. Nice room with Balcony!!!!!! Very nice staff. Thank you very much. We will come again!!!!!
Jill from United Kingdom (10/10)
The location is excellent right next to the square in the old town , room was beautiful and a great bathroom with a power shower, mini bar, breakfast was lovely and the staff was very friendly , 24 hrs reception , spotlessly clean, great little place would go back 😀
Beyzyk from Ukraine (10/10)
Breakfast is ok, location and cleanness too/
Igor from Croatia (10/10)
Excellent location very close to the city center. Extremely helpful and friendly staff
SURROUNDINGS
What’s nearby:
- Planty: 30 m
- Dom na Kotłowem: 100 m
- Drukarnia Związkowa: 50 m
- Kamienica Jaroszowska: 50 m
- Kamienica Habermanowska: 10 m
- Kamienica Strzemboszowska: 150 m
- Zespół Klasztorny Dominikanek: 20 m
- Kuźnia D. Fabryki Zieleniewskich: 100 m
- Prałatówka Kościoła Mariackiego: 100 m
- Zespół Komunalnej Kasy Oszczędności: 100 m
Restaurants & cafes:
- Restaurant Invito: 40 m
- Restaurant Relaks: 40 m
- Restaurant Natka Pietruszki: 50 m
Top attractions:
- Cloth Hall: 400 m
- Town Hall Tower: 450 m
- Main Market Square: 400 m
- St. Florian’s Gate: 800 m
- Wawel Royal Castle: 1 km
- Wieliczka Salt Mine: 12 km
- Adam Mickiewicz Monument: 250 m
- Schindler Factory Museum: 2.5 km
- National Museum of Krakow: 1.6 km
- Historical Museum of Krakow: 450 m
Natural beauty:
- Forest Bonarka: 4.3 km
Ski lifts:
- Krakow Valley I: 33 km
- Krakow Valley II: 33 km
- Siepraw Ski Lift: 23 km
Public transport:
- Train Kraków Zabłocie: 2.1 km
- Train Krakow Central Railway Station: 1.2 km
Closest airports:
- John Paul II International Airport Kraków–Balice: 17 km
Facilities
Bedroom:
- Linen
- Wardrobe or closet
Kitchen:
- Coffee machine
- Cleaning products
- Electric kettle
- Refrigerator
Bathroom:
- Toilet paper
- Towels
- Private bathroom
- Toilet
- Hairdryer
- Shower
Outdoors:
- Outdoor furniture
- Garden
Wellness:
- Full body massage
- Hand massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Massage Additional charge
- Sauna Additional charge
Transport:
- Shuttle service Additional charge
- Airport shuttle Additional charge
Activities:
- Tour or class about local culture Additional charge
- Table tennis Additional charge
- Billiards Additional charge
Living Area:
- Desk
Food & Drink:
- Wine/champagne Additional charge
- Minibar
- Tea/Coffee maker
Miscellaneous:
- Air conditioning
- Non-smoking throughout
- Heating
- Lift
- Family rooms
- Non-smoking rooms
Room Amenities:
- Socket near the bed
- Clothes rack
- Hypoallergenic
Languages spoken:
- English
- Polish
Cleaning services:
- Dry cleaning Additional charge
- Laundry Additional charge
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
- Safety deposit box
Services & Extras:
- Wake-up service
Media & Technology:
- Flat-screen TV
- Telephone
- TV
Reception services:
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying Additional charge
- Meeting/banquet facilities Additional charge
Most popular facilities:
- Parking
- Free WiFi
- Airport shuttle
- Family rooms
- Non-smoking rooms
- 24-hour front desk
- Lift
- Heating
- Garden
- Very good breakfast


Rules
Pets:
- Pets are not allowed.
Parties:
- Parties/events are not allowed
Smoking:
- Smoking is not allowed.
Check-in:
- From 14:00
- You’ll need to let the property know in advance what time you’ll arrive.
Check-out:
- Until 11:00
Age restriction:
- The minimum age for check-in is 18
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
Facilities:
Cleanliness:
Value for money:
Send Us a Message
Fill out the form below, and one of our concierge specialists will get back to you promptly.