Portal House Apartments

Portal House Apartments Overview

First Impressions

Walking up to Portal House Apartments on Świętego Krzyża street, you immediately understand why this place gets such incredible location scores. I mean, you’re literally steps from the Main Market Square — I could hear the horse-drawn carriages clattering by from my window. This four-star property sits right in the thick of Kraków’s Old Town, and honestly, the building itself has this understated elegance that doesn’t try too hard to impress.

The Heart of Old Town

You know what’s brilliant about this spot? You can stumble out the front door and be at St. Mary’s Basilica in about two minutes — no exaggeration. There’s something magical about being able to duck back to your apartment between sightseeing sessions, especially when the tourist crowds get overwhelming around midday. You’re surrounded by those little cafés and bars that locals actually frequent, not just the touristy spots, and the couples who stay here absolutely rave about the location.

Living Like a Local

The apartments themselves feel more like staying in a friend’s well-appointed flat than a typical hotel room. Each unit comes with a proper kitchen, which honestly saved me a fortune — grabbing fresh bread and local cheese from the nearby market became my morning ritual. The space feels thoughtfully designed without being sterile, and I appreciated having room to spread out after long days exploring the castle or wandering through Kazimierz.

Morning Fuel

Breakfast here is actually quite impressive for an apartment-style property. They’ve got this continental buffet setup with vegetarian options that goes beyond the usual sad hotel fare — proper Polish pastries, fresh fruit, and decent coffee that doesn’t taste like it’s been sitting around for hours. I found myself lingering over breakfast longer than usual, partly because the dining area has this relaxed vibe where you can plan your day without feeling rushed.

Why Guests Love It

Look, the 9.3 rating isn’t just about the prime location — though that certainly doesn’t hurt. It’s the combination of having your own space with hotel-level service, all while being positioned perfectly to experience Kraków without the hassle of long commutes or crowded public transport. The staff genuinely seems to care about making your stay work, and there’s something refreshing about a place that delivers exactly what it promises without any pretense. Whether you’re here for a romantic getaway or just want to soak up the medieval atmosphere, this spot gives you the freedom to do Kraków at your own pace.

Hotels in Krakow offer visitors the opportunity to stay in the heart of this medieval masterpiece, with easy access to castles, churches, and traditional Polish experiences.

Portal House Apartments Accommodations

Reviews of Portal House Apartments

• Angelina from Bulgaria (10/10)

  Everyfhing was very good. Location is great, staff was nice and helpful. The room was spacious, clean, comfortable.

• Samuel from United Kingdom (8/10)

  The location was amazing, a mere 3 minuet walk into the main market square. Staff were brilliant and room was far better than expected considering the affordable price.

• Heda from Czech Republic (9/10)

  A wonderful place to stay. It is in the very centre, next to Rynek Glowny. The hotel also provided us with a parking place in the parking lot some 500 metres away for a discounted price. The staff very kind and helpful.

• Vilma from Lithuania (9/10)

  Very clean, excellent location and breakfast.

• Akelleher from Ireland (10/10)

  Perfect location. Delicious & fulsome breakfast.
  Best value for money. Professional staff. Solid wall construction ,so you never heard a sound in the corridors or in the other rooms..

• Foteini from Greece (10/10)

  I liked the fact that there was no cleaning service every single day, only when we needed it. Location was excellent and the staff very polite and helpful. Breakfast was a surprise, just what we needed to eat every day. Not much but not little 🥰, quality of the food was very good and everything was cooked the same day. Coffee was very good as well. When we had to leave really early for a tour, , they were happy to prepare us "breakfast to go" and give us coffee and water as well. I highly recommend this place.

• Gila from Israel (10/10)

  Very close to Rynek Gluvny and to all things you may need…. Shops, Restaurants, Museum…. Just nice walking in beautiful Krakow. Nice room with Balcony!!!!!! Very nice staff. Thank you very much. We will come again!!!!!

• Jill from United Kingdom (10/10)

  The location is excellent right next to the square in the old town , room was beautiful and a great bathroom with a power shower, mini bar, breakfast was lovely and the staff was very friendly , 24 hrs reception , spotlessly clean, great little place would go back 😀

• Beyzyk from Ukraine (10/10)

  Breakfast is ok, location and cleanness too/

• Igor from Croatia (10/10)

  Excellent location very close to the city center. Extremely helpful and friendly staff

Surroundings

Facilities