

Hotel Description
You know those hotels where you walk in and immediately think “okay, this is going to cost me” – but in the best possible way? That’s The Bonerowski Palace. I mean, the name literally has “palace” in it, so you’re not exactly expecting a budget situation, but honestly, the moment you step into that lobby, you get it. The ceiling details alone probably cost more than my car, and there’s this sort of hushed elegance that makes you automatically lower your voice without thinking about it.
What really got me though was how they’ve managed to keep all that old-world grandeur without making it feel like a museum. The rooms have these gorgeous period details – we’re talking original moldings and the kind of windows that make you want to dramatically gaze out of them – but then the bathroom has a rainfall shower that actually works properly (you’d be surprised how rare that is in historic properties). The staff clearly knows their stuff too; they have that gentle way of anticipating what you need without hovering, which is honestly an art form. I watched the concierge give directions to another guest and could tell he was sharing the kind of insider routes that locals use, not just the obvious tourist path.
The location is pretty spectacular if you’re planning to explore on foot. You’re basically in the heart of everything – I could hear the evening buzz from the square drifting up to my room, but it wasn’t the kind of noise that keeps you awake, more like a gentle reminder that there’s life happening just outside. Morning coffee on some of the upper floors gives you these glimpses of rooftops and church spires that look straight out of a postcard, except you’re actually there. The 9.0 rating makes total sense once you’ve stayed there; it’s the kind of place where small touches accumulate into something really memorable. Fair warning though – after a few nights here, regular hotels are going to feel pretty ordinary. It sort of spoils you for everywhere else, which is both wonderful and slightly problematic for future travel budgets.
Rooms
- Luxury Suite with 2 × 1 extra-large double bed for 2 adults, 1 child
- Executive Suite with 2 × 1 large double bed for 2 adults, 1 child
- Deluxe Studio with 2 single beds, or and 1 large double bed for 2 adults, 1 child
- Luxury Suite with Main Market Square view with 2 × 1 large double bed for 2 adults
- Superior Double or Twin Room with 2 extra-large double beds for 2 adults
- Luxury Suite with Main Market view and balcony with 1 large double bed for 2 adults, 1 child


Reviews
Luca from Switzerland (9/10)
A beautiful boutique hotel full of charm, with 5-star service, nestled in the heart of the old city
Alison from United Kingdom (9/10)
Stunning location with stunning interior and very attentive staff. A little bit of luxury.
John from United Kingdom (9/10)
Excellent location on the Rynek, Krakow’s main square. The staff were excellent and were happy to transfer us to another room when we had a small problem on the first night of our four night stay.
Karen from United Kingdom (8/10)
Good location, well equipped rooms, friendly staff, good breakfast, comfortable, old Krakow style
Jennifer from United Kingdom (9/10)
Luxury.
Natalie from United Kingdom (9/10)
Absolutely beautiful hotel. Probably the nicest hotel room I’ve ever stayed in. Staff could not be more helpful and friendly
Turja from Indonesia (9/10)
Everythings perfect, from the location until the breakfast, you should try their hot chocolate and pastries
Mario from Malta (9/10)
Great location in the main market square. Nicely decorated in Neoclassical style. The room was cosy and comfortable. Delicious breakfast and excellent restaurant. Staff were very helpful. Great value for money. I highly recommend this hotel.
Ronan from France (9/10)
Location is just perfect. Excellent soundproofing, very confortable and large beds, big room, really a perfect 10/10 stay.
Rob from United Kingdom (9/10)
The attention to detail in all areas of this hotel were just perfection we cannot praise your team enough for making our stay so pleasurable, a well deserved 5⭐️ rating will definitely be returning. Thank you 👌
SURROUNDINGS
What’s nearby:
- Cloth Hall: 100 m
- Kamienica Feniks: 0 m
- Kamienica Czerwona: 50 m
- Main Market Square: 100 m
- Kamienica Kęcowska: 0 m
- Kamienica Margrabska: 100 m
- Kamienica Wanzamowska: 150 m
- Kamienica Korlansowska: 150 m
- Kamienica pod Jeleniem: 0 m
- Historical Museum of Krakow: 150 m
Restaurants & cafes:
- Restaurant Milano: 0 m
- Restaurant Amalia Brasserie: 0 m
- Restaurant Megami Sushi Japanese & Thai Restaurant: 0 m
Top attractions:
- Town Hall Tower: 150 m
- St. Florian’s Gate: 800 m
- Wawel Royal Castle: 1 km
- Wieliczka Salt Mine: 15 km
- Adam Mickiewicz Monument: 150 m
- Schindler Factory Museum: 2.8 km
- National Museum of Krakow: 1.3 km
Natural beauty:
- Forest Bonarka: 4.4 km
Ski lifts:
- Krakow Valley I: 31 km
- Krakow Valley II: 31 km
- Siepraw Ski Lift: 24 km
Public transport:
- Train Kraków Zabłocie: 2.4 km
- Train Krakow Central Railway Station: 1.2 km
Closest airports:
- John Paul II International Airport Kraków–Balice: 15 km
Facilities
Bedroom:
- Linen
- Wardrobe or closet
General:
- Shuttle service Additional charge
- Pet bowls
- Air conditioning
- Non-smoking throughout
- Executive lounge access
- Wake-up service
- Hardwood or parquet floors
- Heating
- Soundproofing
- Car hire
- Lift
- Fan
- Airport shuttle Additional charge
- Non-smoking rooms
- Wake up service/Alarm clock
- Room service
Kitchen:
- Coffee machine
- Electric kettle
- Refrigerator
Bathroom:
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
Outdoors:
- Garden
Wellness:
- Fitness/spa locker rooms
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa lounge/relaxation area
- Steam room
- Massage Additional charge
- Sauna
Activities:
- Live sport events (broadcast)
- Tour or class about local culture Additional charge
- Walking tours Additional charge
- Temporary art galleries Additional charge Off-site
Living Area:
- Desk
Food & Drink:
- Coffee house on site
- Fruits Additional charge
- Wine/champagne Additional charge
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
Accessibility:
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
- Clothes rack
Languages spoken:
- English
- Polish
- Russian
- Ukrainian
Cleaning services:
- Daily housekeeping
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
Reception services:
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Business centre Additional charge
- Meeting/banquet facilities Additional charge
Great for your stay:
- Parking
- Restaurant
- Private bathroom
- Pets allowed
- Free WiFi
- Air conditioning
- Flat-screen TV
- Airport shuttle
- Room service
- Non-smoking rooms
Parking Public parking is possible at a location nearby (reservation is not needed) and costs 130 zł per day.:
- Valet parking


Rules
Pets:
- Pets are allowed. Charges may be applicable.
Check-in:
- From 15:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 12:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
Facilities:
Cleanliness:
Value for money:
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