

Hotel Description
You know what? I wasn’t expecting much from an aparthotel in Krakow – I mean, the name literally translates to “In the Heart of Krakow” which sounds like something dreamed up by a marketing committee. But honestly, this place surprised me in the best way possible. The W Sercu Krakowa sits right where you want to be, close enough to the Old Town that you can actually walk to the Main Square without that tourist shuffle-march, but tucked away on a quieter street so you’re not dealing with the late-night revelry that echoes through the more central spots.
The apartment-style setup is actually brilliant – you get proper space to spread out (something that’s increasingly rare in European city centers) and kitchenettes that are more than just a mini-fridge and a prayer. I loved having coffee on my own terms in the morning instead of rushing down to some crowded breakfast room. The building itself has that restored historic charm without feeling stuffy or overly precious about it. Staff genuinely seemed to know the neighborhood too, which makes a difference when you need dinner recommendations that aren’t just the obvious tourist traps around Florianska Street. They pointed me toward this little place serving proper pierogi that I never would’ve found otherwise.
What really sets it apart though – and this might sound small but trust me on this – is how quiet it gets at night. Krakow can be… enthusiastic, especially during summer when the stag parties descend, but somehow this spot stays peaceful. The 9.3 rating isn’t inflated marketing nonsense; it’s earned through those details that matter when you’re actually living somewhere for a few days rather than just sleeping there. The internet works properly (not a given in older buildings), the shower pressure doesn’t disappoint, and check-in was refreshingly straightforward. I mean, you’re still paying city center prices, and the elevator is one of those European matchbox affairs, but honestly? For the space, location, and that rare combination of character and comfort, it’s worth it. Especially if you’re staying more than a couple nights and want to feel less like a tourist and more like a temporary local.
Rooms
- Double Room with 1 large double bed for 2 adults, 1 child
- Double Room with 2 single beds for 2 adults, 1 child
- Double Room with Balcony with 1 large double bed for 2 adults, 1 child
- Two-Bedroom Apartment with 2 × 2 single beds, 2 × 1 large double bed, sofa bed and 1 sofa bed for 6 adults, 2 children
- One-Bedroom Apartment with large double bed, 1 large double bed, sofa bed and 1 sofa bed for 4 adults, 1 child
- Studio with 1 sofa bed and 1 large double bed for 3 adults, 1 child
- Single Room with 1 single bed, or and 1 large double bed for 1 adult
- Apartment with Garden View with 2 × 1 large double bed, 2 × 2 sofa beds, sofa bed and 1 sofa bed for 5 adults, 2 children


Reviews
Mohammed from Saudi Arabia (10/10)
clean and comfortable… Location is great and near to Downtown
Zoe from United Kingdom (10/10)
Lovely and clean. Friendly reception staff who changed our room from a twin to a double. Room was clean and bed super comfy. Breakfast was good and will definitely return.
Reem from United Arab Emirates (10/10)
The hotel is so calm and cozy and near the airport. The stuff was so friendly and welcoming we enjoyed our stay we liked the breakfast and the room was clean
Sharon from United Kingdom (10/10)
Everything was brilliant, staff were very friendly the rooms were stunning and very clean and the breakfast was beautiful
Sumeet from India (8/10)
The free breakfast.
Benigna from Lithuania (10/10)
Perfect, clean rooms. Good location. Nice breakfast.
Nikolay from Denmark (10/10)
Everything was excellent during our stay. We have rented apartment for 6 people and dog. Very clean and quite, very friendly people, excellent location in the center of the city. Excellent breakfast.
Varun from Germany (9/10)
The property is clean, week maintained, close to the city Center.
Mark from United States (10/10)
As with the previous stay just 12 days ago, great location, room, and breakfast!
Edgars from Latvia (10/10)
Everything was great, even let us in 1 hour earlier, which was nice, clean rooms, all facilities for a longer stay. Very good breakfast. Great location near all the main attractions of the city.
SURROUNDINGS
What’s nearby:
- Planty: 200 m
- Collegium Nowodworskiego: 500 m
- Zespół Domu Plastyków: 150 m
- Ratusz D. Jurydyki Piasek: 100 m
- Historical Museum of Krakow: 150 m
- Pomnik Stanisława Kutrzeby: 450 m
- Skwer prof. Bartoszewskiego: 200 m
- Zespół Klasztorny Marków: 450 m
- Mieszkanie – Pracownia nr 12: 400 m
- Zespół Klasztorny Reformatów: 350 m
Restaurants & cafes:
- Restaurant Rucola: 50 m
- Cafe/bar Cafe Jazzga: 100 m
- Restaurant Pistachio Box: 150 m
Top attractions:
- Cloth Hall: 700 m
- Krakow Barbican: 650 m
- Town Hall Tower: 750 m
- Main Market Square: 650 m
- St. Florian’s Gate: 900 m
- Wawel Royal Castle: 1.4 km
- Wieliczka Salt Mine: 14 km
- Adam Mickiewicz Monument: 750 m
- Schindler Factory Museum: 3.3 km
- National Museum of Krakow: 1.3 km
Natural beauty:
- Forest Bonarka: 4.9 km
Ski lifts:
- Krakow Valley I: 31 km
- Krakow Valley II: 31 km
- Siepraw Ski Lift: 24 km
Public transport:
- Train Kraków Łobzów: 2.8 km
- Train Krakow Central Railway Station: 1.3 km
Closest airports:
- John Paul II International Airport Kraków–Balice: 15 km
Facilities
Bedroom:
- Linen
- Wardrobe or closet
Kitchen:
- Dining table
- Cleaning products
- Stovetop
- Kitchenware
- Electric kettle
- Refrigerator
- Kitchenette
Parking:
- Electric vehicle charging station
Bathroom:
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Outdoors:
- Outdoor furniture
- Garden
Transport:
- Shuttle service
- Airport shuttle
Living Area:
- Dining area
Food & Drink:
- Tea/Coffee maker
Miscellaneous:
- Pet bowls
- Air conditioning
- Non-smoking throughout
- Heating
- Soundproof rooms
- Lift
- Family rooms
- Non-smoking rooms
Room Amenities:
- Socket near the bed
- Clothes rack
Languages spoken:
- English
- Polish
Cleaning services:
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Safety deposit box
Services & Extras:
- Wake-up service
Media & Technology:
- Flat-screen TV
Reception services:
- Invoice provided
- Private check-in/check-out
- Luggage storage
- 24-hour front desk
Business facilities:
- Meeting/banquet facilities
Building characteristics:
- Detached


Rules
Pets:
- Pets are allowed. Charges may be applicable.
Parties:
- Parties/events are not allowed
Smoking:
- Smoking is not allowed.
Check-in:
- From 3:00 PM
- You’ll need to let the property know in advance what time you’ll arrive.
Check-out:
- Until 11:00 AM
No age restriction:
- There is no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
Facilities:
Cleanliness:
Value for money:
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