ul. Wielopole 4, Old Town, 31-072 Kraków, Poland
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Image 1 of Holiday Inn Krakow City Centre by IHG
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Holiday Inn Krakow City Centre by IHG Overview

First Impressions

Walking into the Holiday Inn Krakow City Centre by IHG, you immediately sense this isn’t your typical Holiday Inn. I mean, this is a five-star property right in Kraków’s Old Town, and honestly — it shows. The lobby has this polished, contemporary feel that somehow doesn’t clash with the historic neighborhood surrounding it. You’re literally steps away from the Main Market Square, which is pretty incredible when you think about how rare it is to find luxury accommodations this close to the action without paying absolutely ridiculous rates.

The Location Advantage

Here’s what I love about Wielopole Street — you’re in the thick of everything, but it’s actually quiet enough to sleep well. The hotel sits right where the Old Town meets the Jewish Quarter, so you can walk to Wawel Castle in about ten minutes or explore Kazimierz in the other direction. Couples absolutely rave about this spot (they give it a 9.6 rating, which is honestly hard to achieve), and I get why. You can stumble back from dinner at Szara Gęś or drinks on Plac Nowy without needing taxis or dealing with trams.

Sleep Quality That Actually Delivers

You know what’s refreshing? A hotel that actually lives up to its sleep promises. The beds here are genuinely comfortable — not just hotel-marketing comfortable, but the kind where you wake up feeling rested instead of like you wrestled with lumpy pillows all night. The room has proper blackout curtains too, which matters more than you’d think when you’re dealing with those bright European summer mornings. The soundproofing is solid, considering you’re in such a central location.

Practical Perks

The breakfast setup is pretty smart — they do both a full buffet and grab-and-go options, which is perfect if you’re trying to catch an early train or just want to get out and explore. The buffet has a good mix of Polish specialties and international options, though honestly, the local stuff is where it’s at. There’s also private parking on-site, which is basically gold in this part of Kraków. Most hotels in the Old Town either don’t have parking at all or charge ridiculous fees for spots blocks away.

Why Guests Love It

What really sets this place apart is how it balances luxury with accessibility. You’re getting five-star service and amenities without the stuffiness that sometimes comes with high-end properties. The staff actually knows the neighborhood well — they’ll point you toward the best pierogi spot or tell you which museums are worth your time. The 8.7 guest rating feels about right; it’s not perfect, but it delivers on the things that actually matter when you’re exploring a city like Kraków. Plus, there’s something satisfying about staying somewhere that locals respect rather than just another tourist trap.

Hotel in Krakow booking should be done early, especially during summer season when the city hosts internationally acclaimed cultural festivals and medieval celebrations.

Holiday Inn Krakow City Centre by IHG Accommodations

AccommodationDetails
Standard Room2 single beds, or and 1 double bed for 2 adults, 1 child
King Suite2 × 1 extra-large double bed and 1 sofa bed for 3 adults, 2 children
Premium King Room1 extra-large double bed for 2 adults, 1 child
One-Bedroom Suite with Sofa Bed2 × 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
One-Bedroom King Suite2 × 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
One-Bedroom Suite2 × 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
Premium Twin Room with Sofa2 single beds and 1 sofa bed for 3 adults, 2 children
Standard King Room1 extra-large double bed for 2 adults, 1 child
Standard Twin Room2 single beds for 2 adults, 1 child
Standard Queen Room – Disability Access1 large double bed for 2 adults, 1 child
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Reviews of Holiday Inn Krakow City Centre by IHG

  • Laila from United Arab Emirates (9/10)

    Amazing Experience at This Hotel!
    I had an incredible stay at this hotel! The rooms were spacious, clean, and thoughtfully designed, with every detail aimed at comfort. The bed was super comfortable, and the amenities provided were top-notch.

    The staff was incredibly welcoming and professional, always going out of their way to assist with a smile. I particularly enjoyed the breakfast buffet—it was diverse, fresh, and absolutely delicious.

    The hotel’s location was perfect, close to key attractions yet peaceful enough for relaxation. The overall ambiance, from the lobby to the rooftop, was cozy and elegant.
    Highly recommend this hotel for anyone looking for a mix of luxury, comfort, and excellent service. I can’t wait to come back!

  • Lorraine from United Kingdom (9/10)

    Beautiful hotel set right by the square.
    Staff were amazing, must give a shout out to the bartender Max, went above and beyond.

  • Lyndsey from United Kingdom (9/10)

    Hotel was clean and modern, staff were very helpful when we needed to check in early and leave luggage.
    We were surprised how spacious our room was, lots of space. Larger than most hotels i have been to.
    Breakfast was great, lots to choose from and eggs cooked to order. Parter had poached eggs which he enjoyed.
    We would stay here again if we come back to krakow.
    It wasn't far to the centre and there is a nice vodka bar near by.

  • Trudie from United Kingdom (9/10)

    Great location , Accommodating / Friendly Staff and very easy check in and check out

  • Shanna from United Kingdom (9/10)

    Great location, friendly staff, clean and comfortable and good breakfast.

  • Brian from United States (9/10)

    The staff was extremely accommodating great stay!

  • Ann from United Kingdom (9/10)

    Loved the location. Bed was amazing and the pillows. Exceptionally clean. Toilets in room fabulous.

  • ולצמן from Israel (9/10)

    Location, breakfast , service etc

  • Susan from United Kingdom (9/10)

    Location, hotel, room and staff great

  • Jacqueline from United Kingdom (9/10)

    Location is superb! 10 minutes walk to Old Town, right near a tour collection point, excellent!

Surroundings

What’s nearby:

  • Planty: 100 m
  • Budynek Kina: 200 m
  • Oficyna Dworska: 400 m
  • Dom na Kotłowem: 200 m
  • Drukarnia Związkowa: 250 m
  • Kamienica Habermanowska: 350 m
  • Kamienica Strzemboszowska: 150 m
  • Zespół Kliniki Brodowskiego: 450 m
  • Zespół Klasztorny Dominikanek: 300 m
  • Zespół Klasztorny ss. Urszulanek: 100 m

Restaurants & cafes:

  • Restaurant Pasjo Cafe: 40 m
  • Restaurant Dajwór 3 Pizza: 50 m
  • Restaurant Restauracja Bom Fogo: 0 m

Top attractions:

  • Cloth Hall: 550 m
  • Town Hall Tower: 600 m
  • Main Market Square: 550 m
  • St. Florian’s Gate: 1.2 km
  • Wawel Royal Castle: 900 m
  • Wieliczka Salt Mine: 12 km
  • Adam Mickiewicz Monument: 450 m
  • Schindler Factory Museum: 2.1 km
  • National Museum of Krakow: 1.6 km
  • Historical Museum of Krakow: 700 m

Natural beauty:

  • Forest Bonarka: 4 km

Ski lifts:

  • Krakow Valley I: 33 km
  • Krakow Valley II: 33 km
  • Siepraw Ski Lift: 23 km

Public transport:

  • Train Kraków Zabłocie: 1.7 km
  • Train Krakow Central Railway Station: 1.4 km

Closest airports:

  • John Paul II International Airport Kraków–Balice: 17 km

Facilities

View:

  • City view

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Shuttle service Additional charge
  • Shared lounge/T V area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Laptop safe
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Electric kettle

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Outdoors:

  • Outdoor furniture

Wellness:

  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Massage Additional charge
  • Fitness centre

Activities:

  • Tour or class about local culture Additional charge
  • Walking tours Additional charge
  • Cycling Off-site
  • Hiking Additional charge

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid meals
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English
  • Polish

Cleaning services:

  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Business centre Additional charge
  • Meeting/banquet facilities Additional charge

Most popular facilities:

  • Private parking
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
  • Superb breakfast

Entertainment and family services:

  • Board games/puzzles

Parking Private parking is possible on site (reservation is not possible) and costs 120 zł per day.:

  • Accessible parking
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House Rules at Holiday Inn Krakow City Centre by IHG

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 6 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00 to 00:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.0

Comfort:

9.1

Location:

9.6

Free WiFi:

9.0

Facilities:

8.8

Cleanliness:

9.0

Value for money:

8.3