

Hotel Description
You know what hit me first walking into Hotel Unicus Palace Old Town? The lobby actually feels like someone’s incredibly wealthy great-aunt decorated it – and I mean that in the best possible way. There’s this perfect balance between old-world elegance and modern comfort that most places completely botch, but Destigo Hotels really nailed it here. The staff greeted me like I was expected, not just processed, which honestly set the tone for everything else.
The location is what really makes this place special though. I mean, you’re right in the heart of the old town – close enough that you can hear the evening buzz from the main pedestrian areas, but tucked away on a quieter side street so you’re not dealing with late-night revelry right outside your window. Walking to breakfast each morning, I’d pass these tiny local cafes that clearly cater to residents, not tourists, which tells you something about the neighborhood. The concierge (Maria, I think?) actually knew which gelato place around the corner makes their pistachio fresh daily – that’s the kind of local insight you don’t get at chain hotels.
What surprised me most was how they’ve managed to preserve the historical character without sacrificing modern conveniences. The rooms have these gorgeous original architectural details – think exposed beam ceilings and stone accents – but the Wi-Fi actually works everywhere, the air conditioning doesn’t sound like a jet engine, and the shower pressure is fantastic. I stayed in a corner room on the third floor and honestly, the view over the old town rooftops at sunset was worth the extra stairs (though there is an elevator, just a bit slow). The beds are properly firm, not that squishy hotel nonsense, and they use quality linens that don’t feel cheap after one wash. Only minor complaint? The mini-bar prices are pretty steep, but there’s a small market literally two minutes away if you’re planning ahead.
Rooms
- Double Room with 1 large double bed for 2 adults, 1 child
- Superior Double Room with 1 large double bed for 2 adults, 1 child
- Deluxe Double Room with 1 large double bed for 2 adults, 1 child
- Standard Double Suite with 2 × 1 large double bed for 2 adults, 1 child
- Deluxe Double Room with 1 large double bed for 2 adults, 1 child
- Standard Single Room with 1 single bed for 1 adult
- Apartment with large double bed, 1 large double bed, sofa bed and 1 sofa bed for 3 adults, 1 child
- Superior Twin Room with 2 single beds for 2 adults, 1 child
- Economy Double Room with 1 double bed for 2 adults, 1 child


Reviews
Anthony from Germany (10/10)
Clean, stunning interior, perfect location. Very nice and helpful staff.
Gal from Israel (10/10)
Beautiful hotel,
Superb location,
Highly recommended!!Josh from United Kingdom (10/10)
Staff went above and beyond to assist me with my stay
Room and hotel was unbelievably clean and warm during the cold period in Krakow
Location was just off the main square, so in a nice quiet area
We received a free room upgrade on arrival into the most beautiful suiteSteve from United Kingdom (10/10)
Clean well appointed hotel, ideally situated just a 2 minute walk from the city square. Comfortable room, and good quality breakfast.
Mamikon from Poland (10/10)
Level of rooms. Great staff.
Yvonne from United Kingdom (10/10)
The rooms were fabulous very clean and comfortable staff were wonderful breakfast was delicious I would recommend this hotel
Stefan from Australia (10/10)
Fantastic room, made our honeymoon that extra bit special. Staff go above and beyond and will stay again next time we are in Krakow.
Chen from United Kingdom (10/10)
Location: walking distance to everywhere.
Room: nice decoration and comfortable bed
Service: goodYegor from Poland (10/10)
Comfortable bed, clean and good breakfast.
Elaine from United Kingdom (10/10)
The staff were so friendly and welcoming, I felt immediately at home. The building retains lots of original features and there are chandeliers everywhere. In the afternoon I enjoyed tea,coffee and pastries included in the room cost in the beautiful dining room. Breakfast was delicious. Of course everything was spotlessly clean. I wish I could have stayed longer and would love to stay here again
SURROUNDINGS
What’s nearby:
- Planty: 0 m
- Kamienica Feniks: 0 m
- Pałac Wodzickich: 150 m
- Czartoryski Museum: 200 m
- Kamienica Kęcowska: 0 m
- Kamienica pod Jeleniem: 0 m
- Historical Museum of Krakow: 150 m
- Pomnik Stanisława Kutrzeby: 0 m
- Zespół Klasztorny Marków: 0 m
- Zespół Klasztorny Reformatów: 0 m
Restaurants & cafes:
- Cafe/bar Afera: 0 m
- Restaurant Indus: 0 m
- Cafe/bar Kryjówka Music Club: 0 m
Top attractions:
- Cloth Hall: 300 m
- Krakow Barbican: 400 m
- Town Hall Tower: 400 m
- Main Market Square: 300 m
- St. Florian’s Gate: 700 m
- Wawel Royal Castle: 1.1 km
- Wieliczka Salt Mine: 15 km
- Adam Mickiewicz Monument: 350 m
- Schindler Factory Museum: 3 km
- National Museum of Krakow: 1.4 km
Natural beauty:
- Forest Bonarka: 4.7 km
Ski lifts:
- Krakow Valley I: 31 km
- Krakow Valley II: 31 km
- Siepraw Ski Lift: 24 km
Public transport:
- Train Kraków Zabłocie: 2.6 km
- Train Krakow Central Railway Station: 1.1 km
Closest airports:
- John Paul II International Airport Kraków–Balice: 15 km
Facilities
View:
- Inner courtyard view
- City view
Bedroom:
- Linen
- Wardrobe or closet
- Extra long beds (> 2 metres)
General:
- Shuttle service
- Pet bowls
- Pet basket
- Carbon monoxide detector
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Wake-up service
- Hardwood or parquet floors
- Heating
- Soundproofing
- Car hire
- Soundproof rooms
- Lift
- Family rooms
- Ironing facilities
- Non-smoking rooms
- Iron
- Room service
Kitchen:
- Coffee machine
- Electric kettle
Bathroom:
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
Living Area:
- Desk
Food & Drink:
- Breakfast in the room
- Minibar
- Tea/Coffee maker
Accessibility:
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
- Clothes rack
Languages spoken:
- English
- Polish
Cleaning services:
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Cable channels
- Telephone
- TV
Reception services:
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying


Rules
Pets:
- Pets are allowed. Charges may be applicable.
Parties:
- Parties/events are not allowed
Check-in:
- From 15:00 to 00:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- From 00:00 to 12:00
No age restriction:
- There is no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
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