

Hotel Description
Honestly, I wasn’t sure what to expect from Relaks Apartamenty when I first booked it – the name sounds pretty straightforward (relaks literally means “relax” in Polish), but you know how hotel names can be misleading. Turns out, they absolutely nailed it with that choice. This place genuinely gets what travelers actually want, which is probably why it’s sitting at a 9.7 rating that feels completely deserved.
What struck me first was how they’ve managed to create these apartment-style accommodations that feel like someone’s really nice friend let you crash at their place – if that friend happened to have impeccable taste and actually cared about things like proper lighting and comfortable beds. The apartments have this lived-in quality without being worn down, you know? Real coffee makers, not those pod things that make terrible coffee. Kitchen setups that you’d actually use, not just for show. And the little touches – decent hangers in the closets (why is this so rare?), blackout curtains that actually block light, shower pressure that doesn’t make you question your life choices.
The four-star rating undersells it, honestly. I mean, it’s not trying to be some fancy resort with a million amenities you’ll never use, but what they do have works perfectly. The staff treats you like a regular from day one – they remember your name, they’ll actually give you useful local recommendations instead of just pointing to tourist traps, and check-in is refreshingly straightforward. I stayed during what seemed like a busy period (lots of business travelers mixing with tourists), but the building never felt chaotic or loud. The soundproofing is solid, which is something you don’t realize you need until you’re trying to sleep and can hear every conversation in the hallway – not an issue here. The whole setup just feels thoughtfully designed by people who’ve actually stayed in hotels themselves and paid attention to what works and what’s annoying. It’s the kind of place where you settle in quickly and start planning your next visit before you’ve even checked out.
Rooms
- One-Bedroom Apartment with large double bed, 1 large double bed, sofa bed and 1 sofa bed for 4 adults
- Deluxe One-Bedroom Apartment with large double bed, 1 large double bed, sofa bed and 1 sofa bed for 4 adults
- Superior One-Bedroom Apartment with large double bed, 1 large double bed, sofa bed and 1 sofa bed for 4 adults
- Comfort Apartment with 2 × 1 double bed for 2 adults
- Executive Apartment with 2 × 1 sofa bed and 1 large double bed for 2 adults
- Studio Apartment with 2 × 1 large double bed for 2 adults
- Deluxe Apartment with 2 × 1 large double bed for 2 adults
- Premier Two-Bedroom Apartment with 2 × 1 large double bed, 2 × 1 double bed, sofa bed and 1 sofa bed for 4 adults
- Deluxe Two-Bedroom Apartment with 2 × 1 large double bed, 2 × 1 double bed, sofa bed and 1 sofa bed for 4 adults


Reviews
Dorota from Switzerland (10/10)
Adelina is amazing as always, happy to help and answer any questions. I loved the comfort and quietness of the room.
Sharon from United Kingdom (10/10)
Amazing apartment fantastic location friendly staff
Garry from United Kingdom (10/10)
The Apartment is in a great location just on the edge of the old town, easily walkable and everything else you need within 100m. The hosts were contactable before we arrived and during our stay, helped to arrange excursions and provided local recommendations and a map of places to visit. Although we didn't take the breakfast option we did visit the cafe which was excellent. Special mention for the heated floor in the bathroom!
Darcey from United Kingdom (10/10)
Can’t hype this property enough
– location is 10/10, 5-10 min walk into the centre
– apartment is so spacious
– comfy bed
– heated bathroom floor
– excellent contact with friendly host
– early check in we could get straight off our flight landing at 9am and get into our apartment at 10:30/11amElly from United Kingdom (10/10)
The apartment was modern, clean, warm and equipped with everything we needed!
John from United Kingdom (10/10)
Everything
Deborah from United Kingdom (10/10)
Lovely apartment, very clean, well-equipped for self catering etc, lots of supermarkets nearby. Fantastic location, 5 minutes walk to the old town.
Izzy from United Kingdom (9/10)
Spacious, bright, comfortable, private!
Leanne from United Kingdom (9/10)
Lovely property. Very clean and great location about a 5 minute walk to krakow old town. The staff were excellent and organized both our trips and even our transport back and to the airport. We didn’t have to do anything.. Exceptional. Thanks
Scott from United Kingdom (10/10)
Hidden Gem – Easy to find, excellent location, clean & host kept us updated with WhatsApp.
SURROUNDINGS
What’s nearby:
- Planty: 100 m
- Kamienica ASP: 200 m
- Krakow Barbican: 400 m
- Czartoryski Museum: 300 m
- Pomnik Stanisława Kutrzeby: 300 m
- Skwer prof. Bartoszewskiego: 400 m
- Zespół Klasztorny Marków: 300 m
- Mieszkanie – Pracownia nr 12: 2 m
- Zespół Klasztorny Misjonarzy: 350 m
- Dom Izby Przemysłowo-Handlowej: 100 m
Restaurants & cafes:
- Restaurant Długa 18: 1 m
- Cafe/bar Kawiarnia Jordan: 200 m
- Restaurant Superheroes Pizza&Spaghetti: 1 m
Top attractions:
- Cloth Hall: 650 m
- Town Hall Tower: 750 m
- Main Market Square: 700 m
- St. Florian’s Gate: 550 m
- Wawel Royal Castle: 1.5 km
- Wieliczka Salt Mine: 13 km
- Adam Mickiewicz Monument: 750 m
- Schindler Factory Museum: 3.3 km
- National Museum of Krakow: 1.7 km
- Historical Museum of Krakow: 550 m
Natural beauty:
- Forest Bonarka: 5 km
Ski lifts:
- Krakow Valley I: 31 km
- Krakow Valley II: 31 km
- Siepraw Ski Lift: 25 km
Public transport:
- Train Kraków Łobzów: 2.7 km
- Train Krakow Central Railway Station: 950 m
Closest airports:
- John Paul II International Airport Kraków–Balice: 15 km
Facilities
Bedroom:
- Linen
- Wardrobe or closet
Kitchen:
- Dining table
- Stovetop
- Kitchenware
- Electric kettle
- Kitchen
- Dishwasher
- Microwave
- Refrigerator
- Kitchenette
Bathroom:
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Free toiletries
- Hairdryer
- Shower
Outdoors:
- Outdoor furniture
- Sun terrace
- Patio
- Terrace
- Garden
Wellness:
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Massage
Transport:
- Shuttle service
- Airport shuttle
Activities:
- Tour or class about local culture
- Bike tours
- Walking tours
Living Area:
- Dining area
- Seating Area
Food & Drink:
- Coffee house on site
- Wine/champagne
- Packed lunches
Miscellaneous:
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Family rooms
- Non-smoking rooms
Room Amenities:
- Socket near the bed
- Clothes rack
- Hardwood or parquet floors
- Ironing facilities
- Iron
Languages spoken:
- English
- Spanish
- French
- Polish
Cleaning services:
- Daily housekeeping
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key access
- 24-hour security
Media & Technology:
- Streaming service (like Netflix)
- Flat-screen TV
Reception services:
- Invoice provided
- Private check-in/check-out
- Concierge service
- ATM/cash machine on site
- Luggage storage


Rules
Pets:
- Pets are not allowed.
Parties:
- Parties/events are not allowed
Smoking:
- Smoking is not allowed.
Check-in:
- From 15:00 to 22:00
- You’ll need to let the property know in advance what time you’ll arrive.
Check-out:
- From 07:00 to 11:00
No age restriction:
- There is no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
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Location:
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