

Hotel Description
Nestled in the heart of the historic Old Town of Kraków, Poland, Relaks Apartamenty offers a serene and rejuvenating retreat for discerning travelers. Located at Długa 12, this exceptional hotel boasts a impressive Scored 9.7 rating, showcasing its commitment to providing an exceptional guest experience.
As you step through the doors of Relaks Apartamenty, you are immediately enveloped in an atmosphere of tranquility and sophistication. The hotel’s design seamlessly blends traditional Polish elements with modern comforts, creating a harmonious and inviting ambiance that sets the tone for your stay.
The accommodations at Relaks Apartamenty are nothing short of extraordinary. The spacious and well-appointed apartments are meticulously crafted to cater to the needs of both leisure and business travelers. Each unit features a range of amenities that elevate the guest experience, including plush bedding, state-of-the-art entertainment systems, and fully equipped kitchenettes, allowing you to enjoy the comforts of home while exploring the vibrant city of Kraków.
One of the hallmarks of Relaks Apartamenty is its unwavering dedication to personalized service. The hotel’s attentive and knowledgeable staff are committed to anticipating and exceeding your every need, ensuring that your stay is nothing short of exceptional. Whether you require assistance with local recommendations, transportation arrangements, or any other concierge services, the Relaks Apartamenty team is at your disposal, ready to make your experience truly unforgettable.
Beyond the exceptional accommodations and service, Relaks Apartamenty offers a wealth of on-site facilities and amenities that cater to your every need. The hotel’s well-equipped fitness center, complete with the latest exercise equipment and personal training services, allows you to maintain your wellness routine while away from home. Alternatively, you can indulge in the hotel’s serene spa, where a range of rejuvenating treatments and therapies await, helping you unwind and recharge during your stay.
For those seeking to explore the rich cultural heritage of Kraków, Relaks Apartamenty’s prime location in the Old Town is truly unbeatable. Just steps away from the hotel, you will find yourself immersed in the captivating sights, sounds, and flavors of this UNESCO World Heritage Site. Stroll through the charming cobblestone streets, marvel at the stunning architecture of the Wawel Royal Castle, and discover the lively Rynek Główny, the largest medieval town square in Europe, all within easy reach of your accommodation.
Dining at Relaks Apartamenty is an experience in itself, as the hotel boasts an on-site restaurant that showcases the finest of Polish cuisine. Savor the delectable flavors of traditional dishes, expertly prepared using the freshest local ingredients, while enjoying panoramic views of the surrounding Old Town. The hotel’s bar and lounge provide the perfect setting for an evening of relaxation, where you can indulge in a selection of expertly crafted cocktails and fine wines.
Whether you are visiting Kraków for business or leisure, Relaks Apartamenty offers a truly exceptional experience that seamlessly blends modern comforts, personalized service, and the rich cultural heritage of this remarkable city. With its impressive Scored 9.7 rating, this hotel sets a new standard for luxury and sophistication, making it the ultimate destination for discerning travelers seeking a truly unforgettable stay.
Rooms
- One-Bedroom Apartment with large double bed, 1 large double bed, sofa bed and 1 sofa bed for 4 adults
- Deluxe One-Bedroom Apartment with large double bed, 1 large double bed, sofa bed and 1 sofa bed for 4 adults
- Superior One-Bedroom Apartment with large double bed, 1 large double bed, sofa bed and 1 sofa bed for 4 adults
- Comfort Apartment with 2 × 1 double bed for 2 adults
- Executive Apartment with 2 × 1 sofa bed and 1 large double bed for 2 adults
- Studio Apartment with 2 × 1 large double bed for 2 adults
- Deluxe Apartment with 2 × 1 large double bed for 2 adults
- Premier Two-Bedroom Apartment with 2 × 1 large double bed, 2 × 1 double bed, sofa bed and 1 sofa bed for 4 adults
- Deluxe Two-Bedroom Apartment with 2 × 1 large double bed, 2 × 1 double bed, sofa bed and 1 sofa bed for 4 adults


Reviews
Dorota from Switzerland (10/10)
Adelina is amazing as always, happy to help and answer any questions. I loved the comfort and quietness of the room.
Sharon from United Kingdom (10/10)
Amazing apartment fantastic location friendly staff
Garry from United Kingdom (10/10)
The Apartment is in a great location just on the edge of the old town, easily walkable and everything else you need within 100m. The hosts were contactable before we arrived and during our stay, helped to arrange excursions and provided local recommendations and a map of places to visit. Although we didn't take the breakfast option we did visit the cafe which was excellent. Special mention for the heated floor in the bathroom!
Darcey from United Kingdom (10/10)
Can’t hype this property enough
– location is 10/10, 5-10 min walk into the centre
– apartment is so spacious
– comfy bed
– heated bathroom floor
– excellent contact with friendly host
– early check in we could get straight off our flight landing at 9am and get into our apartment at 10:30/11amElly from United Kingdom (10/10)
The apartment was modern, clean, warm and equipped with everything we needed!
John from United Kingdom (10/10)
Everything
Deborah from United Kingdom (10/10)
Lovely apartment, very clean, well-equipped for self catering etc, lots of supermarkets nearby. Fantastic location, 5 minutes walk to the old town.
Izzy from United Kingdom (9/10)
Spacious, bright, comfortable, private!
Leanne from United Kingdom (9/10)
Lovely property. Very clean and great location about a 5 minute walk to krakow old town. The staff were excellent and organized both our trips and even our transport back and to the airport. We didn’t have to do anything.. Exceptional. Thanks
Scott from United Kingdom (10/10)
Hidden Gem – Easy to find, excellent location, clean & host kept us updated with WhatsApp.
SURROUNDINGS
What’s nearby:
- Planty: 100 m
- Kamienica ASP: 200 m
- Krakow Barbican: 400 m
- Czartoryski Museum: 300 m
- Pomnik Stanisława Kutrzeby: 300 m
- Skwer prof. Bartoszewskiego: 400 m
- Zespół Klasztorny Marków: 300 m
- Mieszkanie – Pracownia nr 12: 2 m
- Zespół Klasztorny Misjonarzy: 350 m
- Dom Izby Przemysłowo-Handlowej: 100 m
Restaurants & cafes:
- Restaurant Długa 18: 1 m
- Cafe/bar Kawiarnia Jordan: 200 m
- Restaurant Superheroes Pizza&Spaghetti: 1 m
Top attractions:
- Cloth Hall: 650 m
- Town Hall Tower: 750 m
- Main Market Square: 700 m
- St. Florian’s Gate: 550 m
- Wawel Royal Castle: 1.5 km
- Wieliczka Salt Mine: 13 km
- Adam Mickiewicz Monument: 750 m
- Schindler Factory Museum: 3.3 km
- National Museum of Krakow: 1.7 km
- Historical Museum of Krakow: 550 m
Natural beauty:
- Forest Bonarka: 5 km
Ski lifts:
- Krakow Valley I: 31 km
- Krakow Valley II: 31 km
- Siepraw Ski Lift: 25 km
Public transport:
- Train Kraków Łobzów: 2.7 km
- Train Krakow Central Railway Station: 950 m
Closest airports:
- John Paul II International Airport Kraków–Balice: 15 km
Facilities
Bedroom:
- Linen
- Wardrobe or closet
Kitchen:
- Dining table
- Stovetop
- Kitchenware
- Electric kettle
- Kitchen
- Dishwasher
- Microwave
- Refrigerator
- Kitchenette
Bathroom:
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Free toiletries
- Hairdryer
- Shower
Outdoors:
- Outdoor furniture
- Sun terrace
- Patio
- Terrace
- Garden
Wellness:
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Massage
Transport:
- Shuttle service
- Airport shuttle
Activities:
- Tour or class about local culture
- Bike tours
- Walking tours
Living Area:
- Dining area
- Seating Area
Food & Drink:
- Coffee house on site
- Wine/champagne
- Packed lunches
Miscellaneous:
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Family rooms
- Non-smoking rooms
Room Amenities:
- Socket near the bed
- Clothes rack
- Hardwood or parquet floors
- Ironing facilities
- Iron
Languages spoken:
- English
- Spanish
- French
- Polish
Cleaning services:
- Daily housekeeping
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key access
- 24-hour security
Media & Technology:
- Streaming service (like Netflix)
- Flat-screen TV
Reception services:
- Invoice provided
- Private check-in/check-out
- Concierge service
- ATM/cash machine on site
- Luggage storage


Rules
Pets:
- Pets are not allowed.
Parties:
- Parties/events are not allowed
Smoking:
- Smoking is not allowed.
Check-in:
- From 15:00 to 22:00
- You’ll need to let the property know in advance what time you’ll arrive.
Check-out:
- From 07:00 to 11:00
No age restriction:
- There is no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
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