

Hotel Description
Nestled in the heart of the historic Old Town of Kraków, the Sheraton Grand Krakow stands as a beacon of elegance and sophistication, offering a truly remarkable hotel experience. With a rating of 9.0, this prestigious property has firmly established itself as one of the premier destinations for discerning travelers seeking the perfect blend of modern amenities and timeless charm.
As you approach the hotel, the striking façade, a stunning combination of classic and contemporary architectural elements, immediately captivates the senses. The grand entrance, adorned with intricate stonework and ornate details, sets the tone for the exceptional level of service and attention to detail that guests can expect throughout their stay.
Step inside the Sheraton Grand Krakow, and you’ll be greeted by a spacious and inviting lobby, where polished marble floors, high ceilings, and elegant furnishings create an atmosphere of refined elegance. The reception desk, staffed by warm and knowledgeable professionals, ensures a seamless check-in experience, guiding guests to their luxurious accommodations with the utmost care and efficiency.
The hotel’s guest rooms and suites are designed to provide the ultimate in comfort and relaxation. Each room is a harmonious blend of classic elegance and modern sophistication, with plush bedding, high-quality linens, and a selection of premium amenities that cater to the needs of the most discerning travelers. Thoughtful touches, such as complimentary Wi-Fi, state-of-the-art entertainment systems, and well-appointed work desks, ensure that guests can enjoy both a productive and indulgent stay.
One of the hallmarks of the Sheraton Grand Krakow is its exceptional culinary offerings. The hotel’s acclaimed restaurants and bars present a culinary journey that celebrates the rich flavors and traditions of Polish cuisine, while also embracing international influences. The signature restaurant, with its stylish decor and breathtaking views of the Old Town, invites guests to savor the finest local and seasonal ingredients, expertly prepared by a team of renowned chefs. Guests can also indulge in a selection of expertly crafted cocktails and fine wines at the hotel’s elegant lounges and bars, creating the perfect setting for relaxation and socializing.
For those seeking to unwind and rejuvenate, the Sheraton Grand Krakow offers a world-class spa and wellness center. Featuring a serene ambiance, the spa provides a sanctuary of tranquility, offering a range of indulgent treatments, from soothing massages to rejuvenating facials, all designed to restore balance and promote a sense of well-being.
The hotel’s commitment to providing a truly exceptional experience extends beyond the guest rooms and dining options. The Sheraton Grand Krakow boasts an impressive array of facilities and amenities, including a state-of-the-art fitness center, equipped with the latest equipment and offering a variety of fitness classes. Additionally, the hotel features a luxurious indoor pool, complete with a sun terrace and stunning views of the city, allowing guests to enjoy a refreshing swim while taking in the historical surroundings.
For those traveling for business, the Sheraton Grand Krakow offers an exceptional range of meeting and event spaces, catering to a wide variety of corporate and social functions. From elegant ballrooms to intimate conference rooms, the hotel’s dedicated event team ensures that every gathering is executed with the utmost attention to detail, providing event planners with the resources and support they need to create unforgettable experiences.
Beyond the hotel’s impressive facilities, the Sheraton Grand Krakow’s prime location in the heart of the Old Town offers unparalleled access to the city’s rich cultural heritage. Guests can easily explore the nearby Wawel Royal Castle, the stunning St. Mary’s Basilica, and the lively Rynek Główny, the city’s vibrant main square, all within a short walking distance from the hotel. The concierge team is on hand to provide personalized recommendations and assistance, ensuring that guests make the most of their stay in this enchanting city.
In conclusion, the Sheraton Grand Krakow is a truly remarkable hotel that combines the best of modern luxury and historic charm. With its impeccable service, exceptional amenities, and unbeatable location, this hotel is the ideal choice for discerning travelers seeking an unforgettable experience in the heart of Kraków’s Old Town.
Rooms
- Deluxe, Guest room, 1 King, City or Atrium view with 1 extra-large double bed for 3 adults, 2 children
- Grand Deluxe, Guest room, 1 King, Wawel or Vistula view with 1 extra-large double bed for 3 adults, 2 children
- Deluxe, Guest room, 2 Twin/Single Bed(s) with 2 single beds for 3 adults, 2 children
- Grand Deluxe, Guest room, 2 Twin/Single Bed(s) with 2 single beds for 3 adults, 2 children
- Premium Room, Club lounge access, Guest room, 1 King with 1 extra-large double bed for 3 adults, 2 children
- Premium room, Club lounge access, Guest room, 2 Twin/Single Bed(s), with 2 single beds for 3 adults, 2 children
- Deluxe Suite, Club lounge access, 1 Bedroom Suite, 1 King with 1 extra-large double bed for 3 adults, 2 children


Reviews
Tahsin from Turkey (9/10)
Close to center, clean rooms, the breakfast is good
Victoria from United Kingdom (9/10)
The hotel was most welcoming the minute we arrived. It's situated by the river and we were lucky enough to have a river view.
Andrea from Slovakia (9/10)
Everything was great! The food,the room and the treatment of the hotel staff was perfect.
Anita from United Kingdom (9/10)
The hotel’s breakfast was exceptional, offering a wide variety of fresh, high-quality options, from fluffy pastries to perfectly cooked eggs and gourmet coffee. The attention to detail and impeccable service made every morning feel like a five-star dining experience.
What I loved most was the thoughtful touches from the hotel, making our stay truly special. They welcomed our son with a chocolate dragon’s egg in our room, and after we upgraded, we were delighted to find local delicacies waiting for us. Even more impressively, the hotel discovered it was our anniversary and surprised us with a cake and wine. How thoughtful is that? I felt genuinely well cared for and appreciated every detail.Jessica from United Kingdom (9/10)
Location is amazing, staff are super friendly Facilities are great
Michael from United Kingdom (8/10)
Great location and the inside of hotel is stunning. Best selection of cold breakfast buffet.
Hot breakfast selection needs some work.Sharon from Malta (9/10)
Excellent breakfast, very helpful staff, loved the different restaurants. Also great pool and jacuzzi.
Marc from Slovakia (8/10)
It’s a nice hotel near the center
Justyna from United Kingdom (9/10)
Great location wonderful staff
Jacob from Australia (9/10)
Location
SURROUNDINGS
What’s nearby:
- Planty: 350 m
- Dragon’s Den: 650 m
- Willa Sylwan: 650 m
- Dom Katolicki: 550 m
- Wawel Royal Castle: 450 m
- Pałac Czarkowskich: 600 m
- Kamienica Lisia Jama: 450 m
- Biurowiec Biprocemwap: 450 m
- Zespół Dworku Potockich: 350 m
- Zespół Klasztorny Felicjanek: 500 m
Restaurants & cafes:
- Restaurant Sette: 0 m
- Restaurant Some Place Else: 0 m
- Restaurant Restauracja Grazie: 0 m
Top attractions:
- Cloth Hall: 750 m
- Krakow Barbican: 1.6 km
- Town Hall Tower: 750 m
- Main Market Square: 750 m
- St. Florian’s Gate: 2 km
- Wieliczka Salt Mine: 14 km
- Adam Mickiewicz Monument: 1.1 km
- Schindler Factory Museum: 2.9 km
- National Museum of Krakow: 700 m
- Historical Museum of Krakow: 1.1 km
Natural beauty:
- Forest Bonarka: 3.7 km
Ski lifts:
- Krakow Valley I: 32 km
- Krakow Valley II: 32 km
- Siepraw Ski Lift: 23 km
Public transport:
- Train Kraków Zabłocie: 2.6 km
- Train Krakow Central Railway Station: 2.4 km
Closest airports:
- John Paul II International Airport Kraków–Balice: 15 km
Facilities
Bedroom:
- Linen
- Wardrobe or closet
General:
- Shuttle service Additional charge
- Pet bowls
- Pet basket
- Shared lounge/T V area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Heating
- Laptop safe
- Packed lunches
- Carpeted
- Lift
- Ironing facilities
- Facilities for disabled guests
- Airport shuttle Additional charge
- Non-smoking rooms
- Iron
- Room service
Bathroom:
- Toilet paper
- Private bathroom
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
- Shower
Outdoors:
- Terrace
- Garden
Wellness:
- Fitness/spa locker rooms
- Personal trainer
- Fitness
- Spa lounge/relaxation area
- Spa facilities
- Body scrub
- Body treatments
- Facial treatments
- Beauty Services
- Hot tub/Jacuzzi
- Massage Additional charge
- Spa and wellness centre
- Fitness centre
- Sauna
Activities:
- Bicycle rental
- Happy hour
- Walking tours Additional charge
- Cycling
- Billiards
Living Area:
- Desk
Food & Drink:
- Fruits
- Wine/champagne
- Kid meals Additional charge
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
Accessibility:
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
Languages spoken:
- Arabic
- English
- Spanish
- Polish
Cleaning services:
- Daily housekeeping
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Satellite channels
- Telephone
- TV
Reception services:
- Lockers
- Private check-in/check-out
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Tour desk
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Business centre
- Meeting/banquet facilities Additional charge
Most popular facilities:
- Indoor swimming pool
- Private parking
- Free WiFi
- Spa and wellness centre
- Airport shuttle
- Fitness centre
- Non-smoking rooms
- Tea/coffee maker in all rooms
- Bar
- Superb breakfast
Indoor swimming pool Free!:
- Opening times
- Open all year
Entertainment and family services:
- Babysitting/child services Additional charge
Parking Private parking is possible on site (reservation is not possible) and costs 125 zł per day.:
- Electric vehicle charging station


Rules
Pets:
- Pets are allowed. Charges may be applicable.
Groups:
- When booking more than 9 rooms, different policies and additional supplements may apply.
Check-in:
- From 15:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 12:00
Age restriction:
- The minimum age for check-in is 18
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
Facilities:
Cleanliness:
Value for money:
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