ul. Florianska 28 , Old Town, 31-020 Kraków, Poland
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Wyndham Grand Krakow Old Town Overview

You know what really gets me about the Wyndham Grand in Krakow’s Old Town? It’s one of those rare places where the five-star rating actually feels earned rather than just expensive. I mean, walking into the lobby, there’s this immediate sense that someone really thought about every detail – the lighting hits just right, and honestly, it smells like expensive wood polish mixed with something floral that isn’t trying too hard.

The thing about staying right in the Old Town is that you’re literally steps from everything that matters. I’m talking about rolling out of bed and being at the Main Market Square before the tour groups descend – which, trust me, happens around 9 AM sharp during peak season. The hotel sits perfectly positioned so you can duck down those narrow cobblestone streets (Floriańska or Grodzka, depending on your mood) and feel like you’re discovering hidden corners of the city. What I really appreciate is how the building itself feels integrated into the neighborhood rather than some modern monstrosity that screams “tourist trap.” The architecture respects what’s around it, if that makes sense.

The rooms are where this place really shines, actually. Everything feels substantial – none of that flimsy hotel furniture that wobbles when you set your suitcase down. The beds are properly comfortable (I’m picky about this), and the bathrooms have that heated floor situation that you don’t realize you need until you’re padding around at 6 AM. One small thing that stuck with me: the windows actually open, which sounds basic but you’d be surprised how many fancy hotels seal you in completely. During summer evenings, you can hear the clip-clop of horse carriages and the distant sound of street musicians without feeling like you’re camping on the sidewalk. The 9.3 rating honestly tracks – I’ve stayed in places that cost twice as much and felt half as thoughtful. Staff seems to genuinely know the city too, not just the standard tourist recommendations. When I asked about finding a good pierogi spot that wasn’t overrun with tour groups, the concierge sent me to this little place on Kazimierz that I never would have found otherwise. Check-in was smooth, parking (if you’re driving) is sorted without drama, and the whole experience just feels… well, like someone who actually travels designed it for other people who actually travel.

The concierge service in Krakow can arrange exclusive castle tours, secure classical concert tickets, and organize visits to nearby Wieliczka Salt Mine and Auschwitz Memorial.

Wyndham Grand Krakow Old Town Accommodations

AccommodationDetails
King Suite Deluxe with Sofa Bed, Non-Smoking2 × 1 extra-large double bed for 4 adults, 3 children
King Suite Premium with Sofa Bed, Non-Smoking2 × 1 extra-large double bed for 4 adults, 3 children
Deluxe Queen Room – Non-Smoking1 large double bed for 2 adults, 1 child
Standard Queen Room, Non-Smoking1 large double bed for 2 adults, 1 child
Standard Room with Single Bed, Non-Smoking1 single bed for 1 adult
Deluxe Room with Two Single Beds, Non-Smoking2 single beds for 2 adults, 1 child
Standard Room with Two Single Beds, Non-Smoking2 single beds for 2 adults, 1 child
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Reviews of Wyndham Grand Krakow Old Town

  • Anastasia from United Arab Emirates (10/10)

    Hotel is very clean, modern, nice. Staff was very helpful and nice. The overall experience was very pleasant.

  • Nicole from United Kingdom (10/10)

    Beautiful hotel. Amazing facilities.

  • Rachel from Ireland (10/10)

    Amazing location, staff, food and pool. Luxury from start to finish. Complimentary Chocolates in room and glass of white wine made our day after arriving from airport. Very accompanying always opening the front door to help us with our pram.

  • Cthwaites from United States (10/10)

    Great central location with a helpful and friendly staff. Room was large, well lit and with excellent design. Call ahead if you want to park. Google Maps doesn't get it right!

  • Liblik from Israel (10/10)

    The hotel is perfect: room, pool, breakfast, location, staff ..

  • Sarah from United Kingdom (10/10)

    Lots of extra details, good customer service and friendly staff! Spa was a beautiful area to relax! Took in my luggage before and after check in hours which was super helpful when walking around the city!

  • Alison from United Kingdom (9/10)

    Great location lovely staff

  • David from United Kingdom (10/10)

    You could not pick a better location to stop in Kraków.

  • Matthew from United Kingdom (10/10)

    Great location and excellent quality. Would highly recommend.

  • Matthew from United Kingdom (8/10)

    Fantastic location lovely well done our hotel

Surroundings

What’s nearby:

  • Krakow Barbican: 20 m
  • Brama Floriańska: 3 m
  • Pałac Wodzickich: 20 m
  • Czartoryski Museum: 20 m
  • Jan Matejko’s House: 40 m
  • Kamienica pod Barbakanem: 9 m
  • Kamienica pod Wiewiórką: 100 m
  • Kamienica pod Trzema Dzwonami: 9 m
  • Kamienica pod Okiem Opatrzności: 100 m
  • Zespół Komunalnej Kasy Oszczędności: 100 m

Restaurants & cafes:

  • RestaurantKFC: 2 m
  • Cafe/bar Taboo Club: 10 m
  • Restaurant Carlito Restauracja Pizzeria Gawron 1 Wspólnicy: 9 m

Top attractions:

  • Cloth Hall: 350 m
  • Town Hall Tower: 400 m
  • Main Market Square: 350 m
  • St. Florian’s Gate: 300 m
  • Wawel Royal Castle: 1.1 km
  • Wieliczka Salt Mine: 13 km
  • Schindler Factory Museum: 2.8 km
  • National Museum of Krakow: 1.6 km
  • Historical Museum of Krakow: 400 m

Natural beauty:

  • Forest Bonarka: 4.6 km

Ski lifts:

  • Krakow Valley I: 32 km
  • Krakow Valley II: 33 km
  • Siepraw Ski Lift: 24 km

Public transport:

  • Train Kraków Zabłocie: 2.4 km
  • Train Krakow Central Railway Station: 950 m

Closest airports:

  • John Paul II International Airport Kraków–Balice: 16 km

Facilities

View:

  • View

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 2 metres)

General:

  • Shuttle service
  • Pet bowls
  • Pet basket
  • Carbon monoxide detector
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Executive lounge access
  • Wake-up service
  • Heating
  • Soundproofing
  • Car hire
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Coffee machine
  • Electric kettle
  • Refrigerator

Parking:

  • Valet parking
  • Parking garage
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Sun terrace

Wellness:

  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hammam
  • Hot tub/Jacuzzi
  • Massage
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Activities:

  • Bicycle rental
  • Live sport events (broadcast)
  • Tour or class about local culture
  • Cycling
  • Hiking

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Hearing accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English
  • Polish

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Meeting/banquet facilities

Indoor swimming pool Free!:

  • Opening times
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs

Entertainment and family services:

  • Babysitting/child services
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House Rules at Wyndham Grand Krakow Old Town

Pets:

  • Pets are allowed. Charges may be applicable.

Check-in:

  • From 15:00 to 00:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.4

Comfort:

9.6

Location:

9.8

Free WiFi:

8.7

Facilities:

9.4

Cleanliness:

9.5

Value for money:

8.9